![]() | |
![]() |
| | Thread Tools | Search this Thread | Display Modes |
#31
| |||
| |||
|
|
In article <1175258528.921357.15... (AT) o5g2000hsb (DOT) googlegroups.com>, nafuk <neil.farr... (AT) btinternet (DOT) com> wrote: Got the car back last Thursday after the garge had it for 5 weeks. They told me they had to put a new battery in as the old one had gone dead. I'm not surprised. Very few if any modern cars can be left without running for 5 weeks without the battery going flat - unless it was disconnected. And I'll bet they didn't bother until they got round to doing the job, which is a matter of hours (continuously) rather than weeks. -- *Everybody lies, but it doesn't matter since nobody listens* Dave Plowman d... (AT) davenoise (DOT) co.uk London SW To e-mail, change noise into sound. |
#32
| |||
| |||
|
|
My question is, do you think the alernator coincidentaly died whilst at the garge or could it have been damaged whilst at the garage? |
#33
| |||
| |||
|
|
On 30 Mar, 18:29, "Dave Plowman (News)" <d... (AT) davenoise (DOT) co.uk> wrote: In article <1175258528.921357.15... (AT) o5g2000hsb (DOT) googlegroups.com>, nafuk <neil.farr... (AT) btinternet (DOT) com> wrote: Got the car back last Thursday after the garge had it for 5 weeks. They told me they had to put a new battery in as the old one had gone dead. I'm not surprised. Very few if any modern cars can be left without running for 5 weeks without the battery going flat - unless it was disconnected. And I'll bet they didn't bother until they got round to doing the job, which is a matter of hours (continuously) rather than weeks. -- *Everybody lies, but it doesn't matter since nobody listens* Dave Plowman d... (AT) davenoise (DOT) co.uk London SW To e-mail, change noise into sound. They want to charge me £230 to replace the alternator since they say it is nothing to do with the cambelt problem. To recap, they bent the valves whilst changing the cambelt, the engine and gearbox was removed, new valves, guides, valves reground etc. 5 days after getting the car back I experience difficult starting and need a few jump starts. The car did the same journeys the week before the valve job (early morning, late night, with lights on) with no problems/warning lights. 5 days after getting the car back I need jump starts after using the lights and airbag, service and anti-lock brake warning lights are illuminated at low revs. It did start ok on a few occasions after needing the jump start. My question is, do you think the alernator coincidentaly died whilst at the garge or could it have been damaged whilst at the garage? |
#34
| |||
| |||
|
|
On 12 Mar, 17:32, neil.farr... (AT) btinternet (DOT) com wrote: Hi, took my 2000ScenicII RXE 2.0L Auto for a cambelt change. During the repair they made a mistake. The garage told me they turned the engine over by hand but when they started it there was a nasty noise. This is a "critical' engine according to Renault, which means if the timing is wrong all thevalvesarebent. They said they may have to send the head away to a machine shop fo new valve guides The garage has been good about it and lent us an auto courtesey car and will be paying for the 'extra' work. What I am concerned about is will they do a good repair, and will faults occur after months due to a poor repair e.g. were the pistons, rings etc. damaged? What would you do when you went to pick the car up (it's been 3.5 weeks since the nasty noise). I was thinking of a letter stating what happened and a 1 year guarantee. Thank you Got the car back last Thursday after the garge had it for 5 weeks. They told me they had to put a new battery in as the old one had gone dead. The following Wednesday, after filling with pertol, the car would not start and I had to get a jump start. Next day it just about started but I noticed warning lights for service, airbag and antilock brakes(?) were lit. Phoned the garge and they came and took it a way for a look on Friday (today). Phoned me later today to say it needs a new alternator and because it is nothing to do with the original fault I have to pay. So just a coincidence? Noticed whilst getting the jump start a wiring harness holder bolt sheared off on the engine block, covers not replaced and wires not attached to holders. Bear in mind this car has given us 7 years of fault free motoring, regularly serviced etc. I told the garge I am taking legal advice and will get back to them. What would you do? |
#35
| |||
| |||
|
|
In article <1175258528.921357.15... (AT) o5g2000hsb (DOT) googlegroups.com>, nafuk <neil.farr... (AT) btinternet (DOT) com> wrote: Got the car back last Thursday after the garge had it for 5 weeks. They told me they had to put a new battery in as the old one had gone dead. I'm not surprised. Very few if any modern cars can be left without running for 5 weeks without the battery going flat - unless it was disconnected. And I'll bet they didn't bother until they got round to doing the job, which is a matter of hours (continuously) rather than weeks. -- *Everybody lies, but it doesn't matter since nobody listens* Dave Plowman d... (AT) davenoise (DOT) co.uk London SW To e-mail, change noise into sound. They want to charge me £230 to replace the alternator since they say it is nothing to do with the cambelt problem. To recap, they bent the valves whilst changing the cambelt, the engine and gearbox was removed, new valves, guides, valves reground etc. 5 days after getting the car back I experience difficult starting and need a few jump starts. The car did the same journeys the week before the valve job (early morning, late night, with lights on) with no problems/warning lights. 5 days after getting the car back I need jump starts after using the lights and airbag, service and anti-lock brake warning lights are illuminated at low revs. It did start ok on a few occasions after needing the jump start. My question is, do you think the alernator coincidentaly died whilst at the garge or could it have been damaged whilst at the garage? |
#36
| |||
| |||
|
|
On 30 Mar, 16:27, "Dave Baker" <n... (AT) null (DOT) com> wrote: "nafuk" <neil.farr... (AT) btinternet (DOT) com> wrote in message To adder1969, they gave us a courtesey car whilst they carried out the 'repairs'. |
#37
| |||
| |||
|
|
"nafuk" <neil.farr... (AT) btinternet (DOT) com> wrote in message news:1175271755.533595.70760 (AT) r56g2000hsd (DOT) googlegroups.com... On 30 Mar, 16:27, "Dave Baker" <n... (AT) null (DOT) com> wrote: "nafuk" <neil.farr... (AT) btinternet (DOT) com> wrote in message To adder1969, they gave us a courtesey car whilst they carried out the 'repairs'. I don't think you're understanding this, are you? The garage is a crap unqualified garage. You need a dealer or *proper* approved garage to fix the faults, with the current crappy unqualified garage invoiced for the charges. This is why you need more than just an online small claims application! |
#38
| |||
| |||
|
|
On 31 Mar, 17:59, "gm" <g...@m.com> wrote: "nafuk" <neil.farr... (AT) btinternet (DOT) com> wrote in message news:1175271755.533595.70760 (AT) r56g2000hsd (DOT) googlegroups.com... On 30 Mar, 16:27, "Dave Baker" <n... (AT) null (DOT) com> wrote: "nafuk" <neil.farr... (AT) btinternet (DOT) com> wrote in message To adder1969, they gave us a courtesey car whilst they carried out the 'repairs'. I don't think you're understanding this, are you? The garage is a crap unqualified garage. You need a dealer or proper approved garage to fix the faults, with the current crappy unqualified garage invoiced for the charges. This is why you need more than just an online small claims application! I am understaning it. We have other quotes from other garages for the alternator, some of which are higher and some lower than the original garage. The original garage will not be doing this work (they are a large Suzuki garage). I thank you for your reply but please tell me what to say to the magistrate when asked "why I sent the bill for the alternator repair to the original garage" i.e. what is my proof that they caused the alternator to fail? My current reply is: it is a bit conincidental that it suddenly failed whilst in their care: it was working fine the day before they had it: they are incompetent (as proven by their attempt at replacing the cambelt and bending the valves) and so could have caused its failure during the removal of the engine/gearbox: they damaged a loom retaining clip - bolt sheared off: the battery also coincidentally failed. If I do not use small claims and send the original garage the bill for the alternator I feel they will simply bin it. So if not small claims what else? Thank you |
#39
| |||
| |||
|
|
"nafuk" <neil.farrow1 (AT) btinternet (DOT) com> wrote in message news:1175271755.533595.70760 (AT) r56g2000hsd (DOT) googlegroups.com... On 30 Mar, 16:27, "Dave Baker" <n... (AT) null (DOT) com> wrote: "nafuk" <neil.farr... (AT) btinternet (DOT) com> wrote in message To adder1969, they gave us a courtesey car whilst they carried out the 'repairs'. I don't think you're understanding this, are you? The garage is a crap unqualified garage. You need a dealer or *proper* approved garage to fix the faults, |
#40
| |||
| |||
|
|
I am understaning it. We have other quotes from other garages for the alternator, some of which are higher and some lower than the original garage. The original garage will not be doing this work (they are a large Suzuki garage). I thank you for your reply but please tell me what to say to the magistrate when asked "why I sent the bill for the alternator repair to the original garage" i.e. what is my proof that they caused the alternator to fail? My current reply is: it is a bit conincidental that it suddenly failed whilst in their care: it was working fine the day before they had it: they are incompetent (as proven by their attempt at replacing the cambelt and bending the valves) and so could have caused its failure during the removal of the engine/gearbox: they damaged a loom retaining clip - bolt sheared off: the battery also coincidentally failed. If I do not use small claims and send the original garage the bill for the alternator I feel they will simply bin it. So if not small claims what else? |
![]() |
| Thread Tools | Search this Thread |
| Display Modes | |
| |