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  #1  
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AndyLaguna
 
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Default Garage Repairs - 05-20-2007 , 01:22 PM







Can anyone help. I had a new water pump fitted and at the same time had
my timing belt changed plus tensioner etc. This was at the end of Feb
which is about 12 weeks ago. Driving home today the timing belt just
fell off when I was driving. It didn't snap just fell off in one part.
I don't know if it has caused any damage to my car because I have not
started the engine and got the vehicle towed back. I will be phoning
the guy at the garage tomorrow. Does anyone know where I stand with
this? I am not sure if the garage have a guarantee with work but in my
mind I wonder if I would be able to claim under Sales of Goods Act?

Any advice help would be gratefully received I would prefer to know
where I stand before I phone the guy tomorrow.

Thanks very much




--
AndyLaguna

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  #2  
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reg
 
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Default Re: Garage Repairs - 05-20-2007 , 04:27 PM







"AndyLaguna" <AndyLaguna.2qweto (AT) autobanter (DOT) co.uk> wrote

Quote:
Can anyone help. I had a new water pump fitted and at the same time had
my timing belt changed plus tensioner etc. This was at the end of Feb
which is about 12 weeks ago. Driving home today the timing belt just
fell off when I was driving. It didn't snap just fell off in one part.
I don't know if it has caused any damage to my car because I have not
started the engine and got the vehicle towed back. I will be phoning
the guy at the garage tomorrow. Does anyone know where I stand with
this? I am not sure if the garage have a guarantee with work but in my
mind I wonder if I would be able to claim under Sales of Goods Act?

Any advice help would be gratefully received I would prefer to know
where I stand before I phone the guy tomorrow.

Thanks very much

very weird they don't just fall off !!!
your be very lucky if it hasn't caused any damage, obviously if the garage
is to blame they will have to rectify any damage as they will have a
guarantee with any work, if its a part thats failed then they would get hold
of thier supplier, we had this happen to use with a part & the work was
repaired by the manufacture as the part was faulty.
dont go in all guns blazing as this will get their back up straight away,
listen to what they have to say first.




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  #3  
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Brian
 
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Default Re: Garage Repairs - 05-20-2007 , 05:01 PM



Quote:
Can anyone help. I had a new water pump fitted and at the same time had
my timing belt changed plus tensioner etc. This was at the end of Feb
which is about 12 weeks ago. Driving home today the timing belt just
fell off when I was driving. It didn't snap just fell off in one part.
I don't know if it has caused any damage to my car because I have not
started the engine and got the vehicle towed back. I will be phoning
the guy at the garage tomorrow. Does anyone know where I stand with
this? I am not sure if the garage have a guarantee with work but in my
mind I wonder if I would be able to claim under Sales of Goods Act?

Any advice help would be gratefully received I would prefer to know
where I stand before I phone the guy tomorrow.

Thanks very much


very weird they don't just fall off !!!
your be very lucky if it hasn't caused any damage, obviously if the garage
is to blame they will have to rectify any damage as they will have a
guarantee with any work, if its a part thats failed then they would get
hold
of thier supplier, we had this happen to use with a part & the work was
repaired by the manufacture as the part was faulty.
dont go in all guns blazing as this will get their back up straight away,
listen to what they have to say first.

Additionally, just to be sure of your legal position, contact your local
trading standards office, they will explain all that to you. Then you cannot
get fobbed off in any way, not that a reputable garage would do that of
course.




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  #4  
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Tunku
 
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Default Re: Garage Repairs - 05-20-2007 , 10:39 PM



AndyLaguna <AndyLaguna.2qweto (AT) autobanter (DOT) co.uk> wrote in
news:AndyLaguna.2qweto (AT) autobanter (DOT) co.uk:

Quote:
Can anyone help. I had a new water pump fitted and at the same time
had
my timing belt changed plus tensioner etc. This was at the end of Feb
which is about 12 weeks ago. Driving home today the timing belt just
fell off when I was driving. It didn't snap just fell off in one part.
I don't know if it has caused any damage to my car because I have not
started the engine and got the vehicle towed back. I will be phoning
the guy at the garage tomorrow. Does anyone know where I stand with
this? I am not sure if the garage have a guarantee with work but in my
mind I wonder if I would be able to claim under Sales of Goods Act?

Any advice help would be gratefully received I would prefer to know
where I stand before I phone the guy tomorrow.

Thanks very much




Most strange, what car is it?


--
Tunku

"Caution : traces of irony and other metallic objects may be present in
the above post"


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  #5  
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Malc
 
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Default Re: Garage Repairs - 05-21-2007 , 02:26 AM



On May 21, 4:39 am, Tunku <stuartggray-nos... (AT) dsl (DOT) pipex.com> wrote:
Quote:
AndyLaguna <AndyLaguna.2qw... (AT) autobanter (DOT) co.uk> wrote

Most strange, what car is it?

A Laguna by any chance?

--
Malc



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  #6  
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Chris Whelan
 
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Default Re: Garage Repairs - 05-21-2007 , 02:27 AM



Malc wrote:

Quote:
On May 21, 4:39 am, Tunku <stuartggray-nos... (AT) dsl (DOT) pipex.com> wrote:
AndyLaguna <AndyLaguna.2qw... (AT) autobanter (DOT) co.uk> wrote

Most strange, what car is it?


A Laguna by any chance?

--
Malc
Nah, nobody would buy a car just because it had the same name as them ;-)

Chris

--
Remove prejudice to reply.


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  #7  
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Mungo \Two Sheds\ Toadfoot
 
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Default Re: Garage Repairs - 05-21-2007 , 06:49 AM



AndyLaguna wrote:
Quote:
Can anyone help. I had a new water pump fitted and at the same time
had my timing belt changed plus tensioner etc. This was at the end
of Feb which is about 12 weeks ago. Driving home today the timing
belt just fell off when I was driving.
It fell off? In one piece? The *timing* belt?

I've not seen a Laguna timing belt arrangement, admittedly, but I don't see
how any timing belt would be exposed enough to be able to just fall off
without some part of the engine getting in the way and stopping it.

Still, tell the garage that did the work what happened and they will have to
repair it.

Si




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  #8  
Old   
Tunku
 
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Default Re: Garage Repairs - 05-21-2007 , 02:22 PM



"Mungo \"Two Sheds\" Toadfoot" <eastREMOVEkent (AT) gmail (DOT) com> wrote in
news:1aOdnQgvLsT5GszbnZ2dnUVZ8seinZ2d (AT) pipex (DOT) net:

Quote:
AndyLaguna wrote:
Can anyone help. I had a new water pump fitted and at the same time
had my timing belt changed plus tensioner etc. This was at the end
of Feb which is about 12 weeks ago. Driving home today the timing
belt just fell off when I was driving.

It fell off? In one piece? The *timing* belt?

I've not seen a Laguna timing belt arrangement, admittedly, but I
don't see how any timing belt would be exposed enough to be able to
just fall off without some part of the engine getting in the way and
stopping it.

Still, tell the garage that did the work what happened and they will
have to repair it.

Si



I've seen the aux belt fall off a Laguna, along with the pulley (nut was
undone), not a timing belt.

--
Tunku

"Caution : traces of irony and other metallic objects may be present in
the above post"


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