Fooking insurance company have me over a barrel

Signed up with Esure 3 years ago, and 3 months ago someone whacked my car,
it was a Royal Mail delivery van in our works car park, no problems I
thought, just phoned Esure and they said it would be picked up and repaired
etc etc. The thing was I was going on holiday the same day as it happened
for 2 weeks, so I said can it wait till I come back, they said yeah...

So I come back off holiday and they come to pick the car up, but they want
to take it to a Citroen Garage to have a new bumper and wing, I'm like "no
way" would you take your Audi to be sprayed and repaired by a Citroen
dealer????

So I went to Audi and got a quote, they booked it in but Esure said if I
arrange for the repairs, I have to pay my own hire car etc, and my excess of
250 quid.
They then say if I wait till they admit liability ( which the manager
already has) I won't have to pay any excess to the Audi dealer.

So here we are 3 months later.. waiting for them to admit liability...
Thing is my insurance was due for renewal last week, and they have taken 4
years no claims off and whacked my premium up by 150 quid, also I cannot go
to another insurance company as they want stupid amounts to reinsure me as I
have a "FAULT CLAIM" going through, even though my car was parked up at the
time and some knob hit it while reversing.

Any ideas what I can do???

"Ronny" <admin (AT) 1337hosts (DOT) com> wrote

cry mate! insurance companies are complete cocks! they'll do anything to get
out of it and will bleed it on as along as!
normally if you rant and rave a bit more they get on with it. you'll find
the no claim's gets put back but you wanna ask if you can have that 150 quid
taken off too the cheeky tossers!

CALM DOWN DEAR! You're with esure!

"fishman" <SPAMMEIFYOULIKEBUTIWONTREADIT (AT) gmail (DOT) com> wrote

haha

Ronny wrote:
Contact the Insurance Ombudsman and explain your case because it sounds
like they are taking the piss.
I've had some success with them in the past. Just threatening Firebond
with the Ombudsman got my problems with them resolved very quickly...
details here

http://tinyurl.com/c2okg

HTH

Ted

In article <DamdnZRHfOU6IJjeRVnygQ (AT) pipex (DOT) net>, Ronny says...

bodyman/paintsprayer is the same no matter what the dealership.

Can't understand this way of thinking.



--
Conor

If Pac-Man affected us as kids, we'd all be running around in darkened
rooms, munching magic pills and listening to repetitive electronic
music.

Conor <conor.turton (AT) gmail (DOT) com> wrote:

Both dealerships will probably contract the work out to the same
bodyshop anyway.

Very few main dealers do body repairs in-house.
--
Steve H 'You're not a real petrolhead unless you've owned an Alfa Romeo'
http://www.italiancar.co.uk - Honda VFR800 - MZ ETZ300 - Alfa 75 TSpark
Alfa 156 2.0 TSpark Lusso - Passat 1.8 Turbo SE - COSOC KOTL
BoTAFOT #87 - BoTAFOF #18 - MRO # - UKRMSBC #7 - Apostle #2 - YTC #

"SteveH" <steve (AT) italiancar (DOT) co.uk> wrote

Audi in Bristol do all the work in their own bodyshop on Feeder Road,

I would rather take my car to a company who spray and repair Audis every
day. I know the work is done properly then and some 17 year old trainee
isn't going to smoke my car round the car park. It's a whole different ball
game working on a VAG car then it is on Ford/Vauxhall, that's why you don't
see rusty Audis on the roads.

Ronny" <admin (AT) 1337hosts (DOT) com> wrote

Not be such a snob and use the Citroen dealer?

--
Dan

"Ronny" <admin (AT) 1337hosts (DOT) com> wrote

Not a lot, it's quite normal for insurance companies to screw you over by
classing all claims as fault claims until they can recover there expenses from
the other driver's insurance. When it's settled they *should* reinstate your NCB
and refund the difference.