Hello All! Well I'm frustrated as hell. I've taken my wife's van to the
Cracksler (I call them that, beceause the answers they are giving me
are like they are on crack) dealership at least 3 times for this issue
and all I get is: "yes its a problem that Chrysler knows about and they
are working on a fix". When my wife turns into say the driveway or a
parking spot, there is a noticable groan coming from the front end. It
only happens when she's driving slow and turning, Never at freeway
speeds and never when driving straight. I keep getting the same line,
so I figured I would give this a shot to see if anyone else has this
issue. She has a 05 Town and Country with a 3.6L engine.

<Jimmy.A.Smith (AT) gmail (DOT) com> wrote

moan/shudder/groan/ low speed parking lot maneuvers from the steering
returns on these vehicles and as your "Chrysler" dealer tells you...they are
trying to get the problem fixed, since 2004!!! Don't blame the technicians
or the dealer. We can not engineer parts to eliminate this problem. There
has been 4 TSB's out to correct this problem and so far none have worked.
The last time I called Chrysler on this they tell me some off the wall story
too. If you want to complain to someone, contact the toll free number on
back of your owners manual. By the way, Chrysler doesn't offer a 3.6L it is
a 3.8/3.3L

Glenn Beasley
Chrysler Tech

maxpower wrote:
Glenn,
Thanks for giving me some insight on this. It's driving us nuts!
So 4 tsb's? Would I be able to get those #'s? I would really be
intrested in reading them. Plus it would give me some ammo with my wife
as to why she needs to get a different van. LOL. You are correct, its a
3.8L. Thanks for that correction. I'm not blaming the techs or the
dealer, just Cracksler! They invested soo much money in the stow n go,
they forgot about the rest of the vehicle.

i just replaced a power steering pump for a customer on a 02 for the same
complaint

Jimmy.A.Smith (AT) gmail (DOT) com wrote:

speaking of stow and go, there is suppose to be captians chairs that spin 180 for
the center that is stow and go

97CamryLEnewbie wrote:

Ford had the same problem with the Taurus in the early 90's. Took them 5
years to figure out why some steering systems groaned. Turned out to be
slight kinks in the hoses during installation.



"maxpower" <damnnickname (AT) yahoo (DOT) com> wrote

You can request from the dealer to get you any TSB's that may pertain to
your problem. The first thing that should have been done was to have the
Power steering fluid flushed. Was that done?

Glenn

My 03 does it too. I really don't care. Geez some are just too touchy about
nothing.
"maxpower" <damnnickname (AT) yahoo (DOT) com> wrote

jdoe wrote:
JDOE,
It's ok that you don't care that your van groans, I just don't
believe that if you pay $30,000 for something that you should have to
put up with inferior workmanship. It is something to be "touchy" about.
It's an issue that's annoying as HELL. Just because it doesn't bother
you don't mean its ok and I should have to deal with it. So by all
means, you keep on putting up with the issue. I'm going to keep on
trying to get it fixed. Have a nice "noisy" day!

philthy wrote: