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#11
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My car, which is a 1998 Dodge Neon broke down and I was informed by my mechanic that the problem would be covered by the dealer because it was a recall. The radiator fan relay is not turning on the radiator cooling fans. I called the Dodge dealer where I bought the car and they said that the car was manufactured one month after the recall time. It's the same make and same year for the recall but a different month. Am I wasting my time trying to get help with this ? I have the very same problem as the recall. Who will I contact now ? |
#12
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You say you car broke down because of the recall not being done. What do you mean by 'broke down'? Did it over heat? Didn't you see that the engine was overheating? WHY did you drive it while the car was HOT. I can understand that you are frustrated about the recall, but you need to realize that YOU need to be smart about your car also. Good luck with your problem. Even if they fix/replace the fan, they really don't have to do anything else, per the recall. damiansmom (AT) shaw (DOT) ca (JustMe) wrote in message news:<aaaff51f.0407081214.147646b9 (AT) posting (DOT) google.com>... My car, which is a 1998 Dodge Neon broke down and I was informed by my mechanic that the problem would be covered by the dealer because it was a recall. The radiator fan relay is not turning on the radiator cooling fans. I called the Dodge dealer where I bought the car and they said that the car was manufactured one month after the recall time. It's the same make and same year for the recall but a different month. Am I wasting my time trying to get help with this ? I have the very same problem as the recall. Who will I contact now ? |
#13
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| Here's an update on what happened to my car that did overheat while driving because the fan would not work. I had to pull over and call a tow truck. I called the dealer after I found out that it was a recall issue. They informed me that my car was manufactured a month after tha recall so I do not qualify for this. I called Crysler head office to request " goodwill" coverage and denied again. So I then called the dealer again and asked for all the information sent by fax including the price quote to fix it. They asked why I would want so much information and I told them that it's a paper trail for small claims court. In the meantime , I contacted Transport Canada and they had very little information of the specifics of this recall. I received the price quote from the dealer and it was much lower than the original quote so I called and they said because it was a recall that they would give me a good deal. But they would not sell me the part for that low price - i'd have to get it installed there as well. I agreed because this was sooooo much cheaper. I still have a paper trail in case I want to go to court. I'm very pleased with the dealer and how they handled it. My Neon and I have cooled down quite a bit !!!!!!! |
#14
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