My car, which is a 1998 Dodge Neon broke down and I was informed by my
mechanic that the problem would be covered by the dealer because it
was a recall. The radiator fan relay is not turning on the radiator
cooling fans. I called the Dodge dealer where I bought the car and
they said that the car was manufactured one month after the recall
time. It's the same make and same year for the recall but a different
month. Am I wasting my time trying to get help with this ? I have the
very same problem as the recall. Who will I contact now ?

Double check at the Chrysler 800 # in your car manual.


"JustMe" <damiansmom (AT) shaw (DOT) ca> wrote

"Art" wrote:

It is much easier to go on the Chrysler, Dodge or Jeep website and find out ALL
of the recall info for YOUR specific vehicle.

rphillips47 (AT) aol (DOT) com (RPhillips47) wrote in message news:<20040709010515.23916.00001400 (AT) mb-m28 (DOT) aol.com>...

Thanks for your responses.
I have already called them and gave them the number. They told me
that this car was manufactured one month after the date of the
vehicles that they recalled.
But my mechanic said that this was the same problem as what was
recalled. I was wondering if there was anything else I could do to
get them to honor this car under the recall notice? It is a very
expensive part plus labour to fix it.

Thanks again
JustMe

Nope.


"JustMe" <damiansmom (AT) shaw (DOT) ca> wrote

I suppose you could write to the government agency which orders recalls. If
they got enuf complaints outside the official date they might eventually
order a wider recall and you would get reimbursed for the repair eventually.


"JustMe" <damiansmom (AT) shaw (DOT) ca> wrote

On Fri, 09 Jul 2004 04:35:39 -0700, JustMe wrote:

Contact the regional service manager.

damiansmom (AT) shaw (DOT) ca (JustMe) wrote:

You have called them and that is what they told you. Have you gone to the "For
Owners" link on the website, as I suggested, to verify for yourself? When I did
this for my '96 T&C LXi the response came back "No Incomplete Recalls or
Customer Satisfaction Notifications Exist" which is true as they have all been
performed. For my '93 GC Laredo the response was "Floor Shifter Secondary
Detent System" - Incomplete. This was performed at a dealer I no longer do
business with but they did not enter it into the system. For my '04 Pacifica
AWD the response is "Reprogram PCM" and "PCM ElectricalConnector Seals" - both
Incomplete but are being done now as the vehicle is in for a couple of warranty
items and to have the right front fender repainted as someone "keyed" it at the
Mall!!! :-(

Any chance that the part was previously replaced with the old version of the
part. If you could convince Chrysler that that might have happened they
should install the new version. Are the version marked somehow?


"JustMe" <damiansmom (AT) shaw (DOT) ca> wrote

"Art" <begunaNOSPAMPLEASE (AT) mindspring (DOT) com> wrote

I don't think so, the problem isn't a safety issue. This recall isn't
something that
was ordered because people were dying on the highways, it is a recall that
was ordered because Chrysler found some supplier was cutting corners and
manufacturing substandard parts, which are now all coming back to the
factory.

The thing is though that this part is an item that should be available in
the
wrecking yards, and for that matter it is a part that most likely could be
substituted with an off-the-shelf generic relay, such as the kind of relays
sold
for operating high power headlamps. It might look a little funny but if his
mechanic is competent he should be able to make a substitution.

Ted