I ordered two Vredestein tyres for my DS through mytyres.co.uk for a
very reasonable £119.40 a pair, with a local tyre place willing to fit
and balance them for a tenner a go.

On 26th June I had an email from delticom (that's who mytyres are,
really) saying: "Planned date of delivery (dd/mm/yyyy): 3.07.2007"

No tyres yet, so this morning (5th July) I rang them to ask when I
could expect them. to be informed that they had been delivered on 28th
June and that I had signed for them. Erm, no. I wasn't even here on
28th June. There are no tyres in the garden and none of my neighbours
have 'em. So somebody, probably the carrier, is telling lies here -
about my signing for them, for a start.

They have emailed me an affidavit to return saying I didn't get the
tyres, so they can consider a refund or replacement. I am slightly
suspicious at how readily they did this - almost as if tyres not
arriving is a common occurrence.

I'll see what happens, but in the meantime I very strongly advise
AGAINST ordering from mytyres.co.uk.

Ian

PS Anyone got a couple of spare 180/85 R 15's?

On Thu, 05 Jul 2007 12:32:49 -0700, Ian <ian.groups (AT) btinternet (DOT) com>
wrote:

It sounds like you're being a bit harsh on Mytyres at this point. It
would seem to me that they're behaving in a responsible and
businesslike fashion.

"Ian" <ian.groups (AT) btinternet (DOT) com> wrote

I ordered two Vredestein tyres for my DS through mytyres.co.uk for a
very reasonable £119.40 a pair, with a local tyre place willing to fit
and balance them for a tenner a go.

On 26th June I had an email from delticom (that's who mytyres are,
really) saying: "Planned date of delivery (dd/mm/yyyy): 3.07.2007"

No tyres yet, so this morning (5th July) I rang them to ask when I
could expect them. to be informed that they had been delivered on 28th
June and that I had signed for them. Erm, no. I wasn't even here on
28th June. There are no tyres in the garden and none of my neighbours
have 'em. So somebody, probably the carrier, is telling lies here -
about my signing for them, for a start.

They have emailed me an affidavit to return saying I didn't get the
tyres, so they can consider a refund or replacement. I am slightly
suspicious at how readily they did this - almost as if tyres not
arriving is a common occurrence.

I'll see what happens, but in the meantime I very strongly advise
AGAINST ordering from mytyres.co.uk.

Ian

PS Anyone got a couple of spare 180/85 R 15's?

Ian

If the carrier said they were signed for ask for a copy of the delivery
note.

Sounds like the carrier is at fault here not mytyres. I would not be
surprised if this is a common occurence hence they are geared up to deal
with it.

I have used mytyres in the past and they were fine.

Paul

"Dean Dark" <ddrake (AT) comcast (DOT) notthis.net> wrote

I've used Mytyres several times, and have never had any problems.
Certainly sounds to me like they're trying to sort it out.

"Paul Edwards" <paul_edwards (AT) nospam (DOT) talktalk.net> wrote in news:f6ji31$rnk
$1 (AT) aioe (DOT) org:

Yep, sounds like the van driver of the carrier liked the look of them and
signed his little electronic book thing himself.

--
Stuart G Gray (Tunku)

"Caution : traces of irony and other metallic objects may be present in the
above post"

Paul Edwards wrote:



We had a duff satnav to be returned to Motorworld and were told a time for
pick up. No joy on 3 separate occasions. The couriers even told us the van
driver had put a note through our door (no he hadn't). Eventually they asked
for a description of how to get to our place because the driver couldn't
find it (so how come they said he put a note through our door?). I don't
know what sort of monkeys these firms have driving for them but it buggered
up my wife's day three times.

--
Malc

If you're swimming in a creek
And an eel bites your cheek
That's a moray

Paul Edwards wrote:

or faxed to you. I had a similar problem with a delivery, gave it plenty
of time and it didn't show up, so contacted the supplier who said it had
been delivered and was signed for by me. I got the copy of the POD and
it had my name but not my signature, my neighbours figured it was
another neighbour who had signed by interpreting the signature squiggle,
they regular take in parcels for that person. The delivery driver had
obviously just filled in the name as mine and was satisfied as he no
longer had the package.

On 5 Jul, 20:43, Dean Dark <ddr... (AT) comcast (DOT) notthis.net> wrote:

The fault may of course lie with their carrier - but that's just as
strong a reason to avoid the company in my opinion.

To get my refund or replacement I have to post the affidavit to
Germany. Well, that;s going to resolve things quickly, isn't it?

Another interesting thing: they list a local garage as one of their
associated fitters. The garage in question claims to have no knowledge
of this - and their charge for fitting a tyre is three times higher
than mytyres claims.

I'm disappointed. The price was good, and I had heard good reports of
the company, but this is a very offputting experience.

Ian

Malc wrote:

Ones that don't get paid much?

Chris

--
Remove prejudice to reply.

On Thu, 05 Jul 2007 20:19:30 GMT, "Malc" <malwhite (AT) blueyonder (DOT) co.uk>
wrote:

Let me guess - Business Post?
--
Regards, Chris (Please take out my car to reply by plain text email)
---1967 Riley Elf---1978 Mini 1000---1971 Mini Clubman---
----1972 Mini Clubman estate----------1979 Ford Capri----
-----1966 Triumph Herald Estate------1957 Standard 8-----