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#21
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The response you don't want to hear is "that's normal". My 03 Accord tracks straight, has no excessive tire noise and the sunroof has no whistle at any speed. |
#22
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Well,speaking as a former service person(electronics),the more information you can give about the problem,the better the tech can do.And taping a note to the item in for service may give the info a better chance of actually getting to the person doing the service,as it may not get transferred into the computer -as you wrote it-(people always take shortcuts),or the entire description may not print out on the service document. |
#23
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I agree to a point. That is, obviously they can't fix what they can diagnose, and often (but not always) you have to duplicate the problem in order to do the diagosis. However, there are lots of conditions that an experienced technician should be able to recognize and know at least where to start / what to check for that condition without having to actually experience it themselves. The original poster did not indicate how old the car was, but if the car is pretty new, I think the dealer / service departments have some obligations to try to solve intermittent problems. Whether that's the case here or not, I don't know. On Thu, 21 Aug 2003 17:21:55 GMT, "Caliban" <caliban27 (AT) earthlink (DOT) net wrote: "SoCalMike" <mikein562athotmail (AT) hotmail (DOT) com> wrote "Thomas Hern" <hern (AT) wcnet (DOT) org> wrote Steve Lee hate (AT) spam (DOT) com> wrote: ... When I was at the dealer to get my car serviced, I mentioned it to the advisor and was given the usual "if we can't duplicate it, we won't diagnose it" line, so I passed up on the testdrive with a technician. I called up another dealer in town and was given the same line as well. I really hate this response, which is all too common these days. Irresponsible in my mind. They must teach this in tech school. Had District Service Manager say the same thing. Is this Honda policy? its policy pretty much everywhere. noone has the time to sit around and "wait" for something to happen. Agreed. I don't know what else the shop can do, besides offer a test drive and ask about other symptoms, when the problem won't duplicate every time it's driven. I suppose if people want the technicians to drive the car until the problem repeats, then they had best be willing to pay them for their valuable time. I suggest that car owners who can't get a car to duplicate the problem on the spot describe the symptoms and ask the shop to specifically check out this, this, and that, based on the owner's rough guess of where the non-recurring problem seems to be originating when it occurs. Then cheerily pay the diagnostic fee, even if nothing is found wrong... Two cents. |
#24
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Some service writers are very qualified to diagnose problems. If you can leave your car for a period of time often the service writer will take your car to and from work to try and duplicate the problem therefore not having to pay a technician to do the same. "Caliban" <caliban27 (AT) earthlink (DOT) net> wrote in message news:Tc71b.1922$Ej6.1429 (AT) newsread4 (DOT) news.pas.earthlink.net... |
#25
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On Fri, 22 Aug 2003 07:05:05 -0700, "Jerry Belluomini" gabellu (AT) sandia (DOT) gov> wrote: Some service writers are very qualified to diagnose problems. If you can leave your car for a period of time often the service writer will take your car to and from work to try and duplicate the problem therefore not having to pay a technician to do the same. "Caliban" <caliban27 (AT) earthlink (DOT) net> wrote in message news:Tc71b.1922$Ej6.1429 (AT) newsread4 (DOT) news.pas.earthlink.net... Any reason not to trim Caliban's post? You weren't really responding to anything in it. |
#26
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On most Honda's there is a gear change. When you are at a light with your foot on the brake, you are in 2nd. Then when you take your foot of the brake and press the gas, it shifts to first. I don't know if these newer V6 cars do that or not. |
#27
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Any reason not to trim Caliban's post? You weren't really responding to anything in it. Uh.... Pot. Kettle. Black. |
#28
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On Fri, 22 Aug 2003 07:05:05 -0700, "Jerry Belluomini" gabellu (AT) sandia (DOT) gov> wrote: Some service writers are very qualified to diagnose problems. If you can leave your car for a period of time often the service writer will take your car to and from work to try and duplicate the problem therefore not having to pay a technician to do the same. "Caliban" <caliban27 (AT) earthlink (DOT) net> wrote in message news:Tc71b.1922$Ej6.1429 (AT) newsread4 (DOT) news.pas.earthlink.net... Any reason not to trim Caliban's post? You weren't really responding to anything in it. Just too lazy and selfish, I guess... By the way, ever consider a blank like between your post and the post you're responding to? |
#29
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This reminds me of a really dense general when I was in the Army who would totally ignore the content of briefings and spent all his time looking for typographical errors because he could not actually understand the point of anything that was going on. |
#30
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On Sat, 23 Aug 2003 03:29:24 GMT, "E. Meyer" <e.meyer (AT) ieee (DOT) org> wrote: This reminds me of a really dense general when I was in the Army who would totally ignore the content of briefings and spent all his time looking for typographical errors because he could not actually understand the point of anything that was going on. It reminds me of drooling morons, so lazy that they won't take the little extra effort to trim and organize their posts to make them more easily understandable. Morons so dense that they can't see the obvious inferiority of posting their response at the top of what they are responding to. Morons so selfish that they think the time *they* save by top posting is more important than the time wasted by the *many* readers who will have to struggle to understand it. This might have made some sense fifteen years ago when CompuServe printed |
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