I know there are some of you floating around with Liberty's that have been
recalled because of lower ball joints that may fail.

This recall was announced on 8/1/06, and the recall began on 9/11/06. My
wife did not get her recall notice until the middle of March, more then six
months after the recall started.

I called my dealer to have the work done, and was told the earliest I could
get it in was June 11, nine months after the start of a recall to fix a
problem that can lead to a collapse of the front end and lose of your
steering.

The recall notice says that if your dealer can not fix the defect within a
reasonable time to call NHTSA or go to their website and let them know.

To me, nine months is not reasonable. I filed a complaint against
DaimlerChrysler, and let my dealer know. They were glad I did, and wished
others would do the same.

National Highway Traffic Safety Admin- 1-888-327-4236.

www.safercar.gov and file a safety defect complaint form, voicing your
concern about not getting this done in a reasonable time frame.

Larry

Good day,
I just brought my Liberty in for servicing and the dealership replaced
the ball joints under recall/ warranty. No questions asked. No delay.
No problems.

Cheers
Ryan



On Fri, 23 Mar 2007 20:58:51 GMT, "Retiredff" <lbatter (AT) bogfeet (DOT) net>
wrote:

Can you imagine what their liability would be if they had stalled you
like the Poster, and these happened to you at seventy miles and hour:
http://www.billhughes.com/temp/dodgeBallJoint.jpg and:
http://www.billhughes.com/balljoint.jpg ?
God Bless America, Bill 0|||||||0
mailto:LWHughes3rd (AT) aol (DOT) com

"Ryan Heibloem" <socks09 (AT) shaw (DOT) ca> wrote



--
Posted via a free Usenet account from http://www.teranews.com

Goo day,

It's unfortunate that this nine month wait has happened to this
fellows wife. However, The dealership I deal with, when asked about
delay's concerning ball joint replacement, stated "that they keep a
large number of Liberty ball joints on hand, just for that reason"
When I asked if all local dealers did, the service manager simply said
""yes"

Now, as far as your comment!
I don't understand?

Ry'




On Sat, 24 Mar 2007 13:28:56 -0800, "L.W. \(Bill\) Hughes III"
<billhughes (AT) cox (DOT) net> wrote:

Good day,

That would be unthinkable. However that is not the case for us. Or
other Lberty owners up here In Western Canada!

Cheers
Ry'




On Sun, 25 Mar 2007 00:54:01 -0800, "L.W. \(Bill\) Hughes III"
<billhughes (AT) cox (DOT) net> wrote:

Sounds to me you understood. What if your Stealership actually couldn't
replace your ball joints, and one broke killing your family?
God Bless America, Bill 0|||||||0
mailto:LWHughes3rd (AT) aol (DOT) com http://www.billhughes.com/


"Ryan Heibloem" <socks09 (AT) shaw (DOT) ca> wrote



--
Posted via a free Usenet account from http://www.teranews.com

i have a customer who went thru the same thing and paid to have it done by us
and them got reimbimused by jeep

Retiredff wrote:

For what it is worth...

I called a few other dealers around (100 or so miles), and they all said the
same. Not enough to go around; months-long waiting lists.

Basically, they get a few at a time, and they go to those at the top of
list.

Here's the good part, though. If your Liberty fails the state safety
inspection because of the ball joints, they take a set from the top of the
waiting list in order to get yours back on the raod.

It might just be a distribution issue, whether nationwide (USA), regional,
or whatever, but I doubt it.

Larry

Good day,

It is unfortunate that DC is having a problem with the supply and
demand of these lower ball joints.
But if they don't get it sorted quickly, I foresee them quite
possibly loosing a number of future customers due to this issue.And
I can understand the frustration and anger that people must be dealing
with as well.
I got lucky, as well as other fellow Liberty owners that I have spoken
too in my area.
Win some loose some.

Cheers

Ryan


On Mon, 26 Mar 2007 15:17:07 GMT, "Retiredff" <lbatter (AT) bogfeet (DOT) net>
wrote: