I here you guys (and gals of course) talking about a Lexus Survey. Where
can I get one? I am having some problems with the dealership that I bought
my 2001 Lexus from.

Thanks!

--
Russ d:-}

Lexus will mail you survey. The surveys go out on a random basis for
service depending on what type of work was done. If you have concerns with
the dealer you can call Lexus at 1-800-25LEXUS

Myles

"Russ" <rblwood (AT) comcast (DOT) net> wrote

After I've dealt with a dealership in regard to a purchase or a service
visit, I usually receive a phone call or a form from Lexus querying my
experience.


"Russ" <rblwood (AT) comcast (DOT) net> wrote

Bcharg,

Which Lexus model do you have? I've heard Lexus
treats the LS430 owners differently about some things.

John


"bchargnon" <bcharg (AT) hotmail (DOT) com> wrote

After service,I always receive a call from the dealer, but not from Lexus. I
then receive a mailing from the dealer as well. I'm always told that I MAY
receive a survey in the mail from Lexus (but I don't).

The only survey I've received from Lexus, was shortly after the car was
purchased. I've received none from them yet regarding a service visit.

I took the 2000 ES 300 I purchased recently to a Lexus dealer.
I spent $290 there.
I didn't know they had a survey, and they didn't give me a survey.
But they did tell me my disc brake squealing was normal

If I received a survey, I would have complained that they listed "Dexron"
on my invoice as the transmission fluid they used when they should
have said "Type T-IV".
That had me worried for a while, because I thought one of the monkeys
that worked in a National Chain oil change place managed to sneak in and
get a job at a Lexus Service department.

GS300. Hope to do an LS in the late fall.


"John Peterman" <noemail (AT) nowhere (DOT) com> wrote