Questions Regarding Maintenance, Quality Concerns and Part /Recall
SPecifically the Memory Module Power Drain Problem that exists in W203
Mercedes.
that are not resolved at the Dealer Level should be in writing and
directed
to the
following people. Send all invoices and copies of bills pertaining to
the Memory Module Part Defect Copies to each party. You must de
detailed with service records and indicate validity of billings.
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The email addresses for Dr. Zetsche and Mr. Breitschwerdt are not
available to the general public. Please feel free to contact them via
mail or fax at the following addresses or fax numbers below:

1. Dr. Deiter Zetsche
Daimler AG
70546 Stuttgart
Germany
Fax: +49 711 17 22244

2.
Mr. Marcus Breitschwerdt
Mercedes-Benz Canada Inc.
98 Vanderhoof Avenue
Toronto, ON M4G 4C9
Fax: 416-425-6370

3.
Karen Thomas-Lyttle
Customer Relations
Mercedes-Benz Canada Inc.
98 Vanderhoof Avenue
Toronto, ON M4G 4C9
Direct Line: 416-847-7398
Toll Free #: 1-800-387-0100
thomas-lyt... (AT) Mercedes-Benz (DOT) ca