AutosTalk Forums  

Ongoing 300D Diesel Engine Saga

Mercedes-Benz Mercedes-Benz Cars Discussions (alt.auto.mercedes)


Discuss Ongoing 300D Diesel Engine Saga in the Mercedes-Benz forum.



Reply
 
Thread Tools Display Modes
  #1  
Old   
randallbrink@mac.com
 
Posts: n/a

Default Ongoing 300D Diesel Engine Saga - 09-15-2009 , 08:01 PM






The latest development in the ongoing saga of my engine rebuild is
that the shop finally determined that there was a failure within the
fuel injector pump that was causing the low power output. The
technician replaced the part, but then couldn't get the engine
started. He said the injector kept going out of correct timing.
Today, he finally was able to get the engine started. He said that
the engine ran and idled fine and developed normal power. But now
there is so much black exhaust smoke as to create a total obscuration
in the area around the car. The mechanic says he does not know what is
causing this. Frankly, neither do I.

Reply With Quote
  #2  
Old   
Tiger
 
Posts: n/a

Default Re: Ongoing 300D Diesel Engine Saga - 09-15-2009 , 10:59 PM






OMG! It is really disappointing the way it is going. Black smoke means the
diesel injection timing is off... There is no way you get normal power with
such amount of black smoke.

Like I said before, they did the work and they messed up and it is their
responsibility to get it right for you without charging you more money. If
they keep charging you more money when is it going to end? Are you willing
to pay them extra $5000 to get the car to run right? You see my exxagarated
point of view?

Diesel engine is not that complicated.

Reply With Quote
  #3  
Old   
Eric Shune
 
Posts: n/a

Default Re: Ongoing 300D Diesel Engine Saga - 09-16-2009 , 01:19 AM



"randallbrink (AT) mac (DOT) com" <randallbrink (AT) gmail (DOT) com> wrote

Quote:
The latest development in the ongoing saga of my engine rebuild is
that the shop finally determined that there was a failure within the
fuel injector pump that was causing the low power output. The
technician replaced the part, but then couldn't get the engine
started. He said the injector kept going out of correct timing.
Today, he finally was able to get the engine started. He said that
the engine ran and idled fine and developed normal power. But now
there is so much black exhaust smoke as to create a total obscuration
in the area around the car. The mechanic says he does not know what is
causing this. Frankly, neither do I.

You need to change........the MECHANIC.

Reply With Quote
  #4  
Old   
Cordy
 
Posts: n/a

Default Re: Ongoing 300D Diesel Engine Saga - 09-16-2009 , 06:06 AM



Eric Shune ha scritto:
Quote:
"randallbrink (AT) mac (DOT) com" <randallbrink (AT) gmail (DOT) com> wrote in message
news:ead14cd4-8c6d-4515-9897-22a949cfd5ca (AT) m20g2000vbp (DOT) googlegroups.com...
The latest development in the ongoing saga of my engine rebuild is
that the shop finally determined that there was a failure within the
fuel injector pump that was causing the low power output. The
technician replaced the part, but then couldn't get the engine
started. He said the injector kept going out of correct timing.
Today, he finally was able to get the engine started. He said that
the engine ran and idled fine and developed normal power. But now
there is so much black exhaust smoke as to create a total obscuration
in the area around the car. The mechanic says he does not know what is
causing this. Frankly, neither do I.


You need to change........the MECHANIC.

Quote. And get ALL the money back!

Reply With Quote
  #5  
Old   
randallbrink
 
Posts: n/a

Default Re: Ongoing 300D Diesel Engine Saga - 09-16-2009 , 12:21 PM



On Sep 15, 7:59*pm, "Tiger" <tiger0... (AT) hotmail (DOT) com> wrote:
Quote:
OMG! It is really disappointing the way it is going. Black smoke means the
diesel injection timing is off... There is no way you get normal power with
such amount of black smoke.

Like I said before, they did the work and they messed up and it is their
responsibility to get it right for you without charging you more money. If
they keep charging you more money when is it going to end? Are you willing
to pay them extra $5000 to get the car to run right? You see my exxagarated
point of view?

*Diesel engine is not that complicated.
I completely agree with you, and to another poster who said it's time
for a change of shop.

But I believe that every shop customer who encounters a situation like
this has the same dilemma: If you pull the car out of that shop, after
paying $5K, and take it to another shop, you then have to pay that
mechanic to fix the problem. So the tendancy is to "dance with the
one that brung ya" and stick it out--at least that is what I have been
doing. At this point, I would like to get my money back but doubt
there is that possibility.

The technician claims that he can't keep the injector timing fixed. I
have never heard of this problem before. He already stated that he
replaced a part in the injector that maintains injector timing. As
injector mechanics are not my forte, I am at a loss to understand the
problem.

Reply With Quote
  #6  
Old   
Tiger
 
Posts: n/a

Default Re: Ongoing 300D Diesel Engine Saga - 09-16-2009 , 12:44 PM



Stick with the shop and have them fix it all the way without extra fee...
Tell them to find a spare injection pump that they got laying around and put
it in so you guys can conclude the business.

Otherwise, tell them to send it to another shop and have it repaired at
their dime. You didn't have that problem when you brought the car in so it
is not your fault.

If at an impasse... get the state consumer protection involved.... that will
put the heat on them.

Reply With Quote
  #7  
Old   
trader4@optonline.net
 
Posts: n/a

Default Re: Ongoing 300D Diesel Engine Saga - 09-16-2009 , 01:07 PM



On Sep 16, 6:06*am, Cordy <stefano.cord... (AT) tiscali (DOT) it> wrote:
Quote:
Eric Shune ha scritto:





"randallbr... (AT) mac (DOT) com" <randallbr... (AT) gmail (DOT) com> wrote in message
news:ead14cd4-8c6d-4515-9897-22a949cfd5ca (AT) m20g2000vbp (DOT) googlegroups.com....
The latest development in the ongoing saga of my engine rebuild is
that the shop finally determined that there was a failure within the
fuel injector pump that was causing the low power output. *The
technician replaced the part, but then couldn't get the engine
started. *He said the injector kept going out of correct timing.
Today, he finally was able to get the engine started. *He said that
the engine ran and idled fine and developed normal power. But now
there is so much black exhaust smoke as to create a total obscuration
in the area around the car. The mechanic says he does not know what is
causing this. *Frankly, neither do I.

You need to change........the MECHANIC.

Quote. And get ALL the money back!


I would take the car to another shop that is qualified and knows what
they are doing. Then sue the first shop in small claims court for
whatever it takes to make it right. Under the law, generally you do
have an obligation to let the company who initially fixed it try to
make it right. But after several attempts, when they have
demonstrated they don't know what they are doing, you are free to take
it elsewhere, get fixed and have them pay for it.

Reply With Quote
  #8  
Old   
randallbrink
 
Posts: n/a

Default Re: Ongoing 300D Diesel Engine Saga - 09-16-2009 , 01:27 PM



On Sep 16, 9:44*am, "Tiger" <tiger0... (AT) hotmail (DOT) com> wrote:
Quote:
Stick with the shop and have them fix it all the way without extra fee...
Tell them to find a spare injection pump that they got laying around and put
it in so you guys can conclude the business.

Otherwise, tell them to send it to another shop and have it repaired at
their dime. You didn't have that problem when you brought the car in so it
is not your fault.

If at an impasse... get the state consumer protection involved.... that will
put the heat on them.
That's what I am trying to do, and will stay with them as long as it
seems reasonable, but after several months of waiting, my patience is
wearing thin. I will suggest that they change out the injector pump,
which at the very least would confirm the theory of the problem, but
of course, I certainly don't want to pay for a new one.

Reply With Quote
  #9  
Old   
randallbrink
 
Posts: n/a

Default Re: Ongoing 300D Diesel Engine Saga - 09-16-2009 , 01:28 PM



On Sep 16, 10:07*am, trad... (AT) optonline (DOT) net wrote:
Quote:
On Sep 16, 6:06*am, Cordy <stefano.cord... (AT) tiscali (DOT) it> wrote:





Eric Shune ha scritto:

"randallbr... (AT) mac (DOT) com" <randallbr... (AT) gmail (DOT) com> wrote in message
news:ead14cd4-8c6d-4515-9897-22a949cfd5ca (AT) m20g2000vbp (DOT) googlegroups.com....
The latest development in the ongoing saga of my engine rebuild is
that the shop finally determined that there was a failure within the
fuel injector pump that was causing the low power output. *The
technician replaced the part, but then couldn't get the engine
started. *He said the injector kept going out of correct timing.
Today, he finally was able to get the engine started. *He said that
the engine ran and idled fine and developed normal power. But now
there is so much black exhaust smoke as to create a total obscuration
in the area around the car. The mechanic says he does not know what is
causing this. *Frankly, neither do I.

You need to change........the MECHANIC.

Quote. And get ALL the money back!

I would take the car to another shop that is qualified and knows what
they are doing. * Then sue the first shop in small claims court for
whatever it takes to make it right. * Under the law, generally you do
have an obligation to let the company who initially fixed it try to
make it right. *But after several attempts, when they have
demonstrated they don't know what they are doing, you are free to take
it elsewhere, get fixed and have them pay for it.
Yes, in the worst case scenario, I will change. Unfortunately, in my
area, the choices are few, and the next step would actually be the
Mercedes-Benz dealer, which we all know is the highest-priced
solution.

Reply With Quote
  #10  
Old   
randallbrink
 
Posts: n/a

Default Re: Ongoing 300D Diesel Engine Saga - 09-16-2009 , 01:28 PM



On Sep 16, 9:44*am, "Tiger" <tiger0... (AT) hotmail (DOT) com> wrote:
Quote:
Stick with the shop and have them fix it all the way without extra fee...
Tell them to find a spare injection pump that they got laying around and put
it in so you guys can conclude the business.

Otherwise, tell them to send it to another shop and have it repaired at
their dime. You didn't have that problem when you brought the car in so it
is not your fault.

If at an impasse... get the state consumer protection involved.... that will
put the heat on them.
That's what I am trying to do, and will stay with them as long as it
seems reasonable, but after several months of waiting, my patience is
wearing thin. I will suggest that they change out the injector pump,
which at the very least would confirm the theory of the problem, but
of course, I certainly don't want to pay for a new one.

Reply With Quote
Reply




Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off



Powered by vBulletin
Copyright ©2000 - 2009, Jelsoft Enterprises Ltd.