Am I being reasonable? Please reply. Re: 2007 Altima engine failure.

#1

Hi Nissan owners, I would like to know if I am being reasonable or
unreasonable to ask for my money back or get a replacement vehicle.

I live in Canada, and recently purchased my very first Nissan. A
brand new 2007 Altmima SE from a Nissan dealer in town. I was quite
happy and impressed with the vehicle and after spending many hours
reading through consuper reports like reviews from many sources, I
decided to go with the Altima vs Accord or Camry. My issues with the
vehicle started the second day of ownership.

1. Horn not functioning at all. The second day of driving the
vehicle, I needed to use the horn to avoid a potential hazardous
incident, and guess what, horn did not work at all. Took the car to
the dealership, later that day, I got it back. Case closed, or so I
thought.

2. The first week of ownership, I noticed I was getting a lot of
paint chips considering how new the car is, how slow I drive ( due to
the break in period ) and how i work my hardest to avoid driving
behind big trucks.. I got a total of 8 paint chips, that goes
directly to the bare metal!. I called Nissan and I was advised that
it was wear and tear and to expect such road damages. I chocked on
the answer, since I questioned my friends and relatives whom own new
vehicles from other manufacturer, and none of them have or come close
to having the amount of chips my car has!. I bought a nose bra for
the car at a cost of 145.00 + 12.00 for the touch up paint ( new car,
less than 1200KM trust me, touch up looks just aweful. )

But heres the worst of all.

at 3 weeks of ownership, I hear a ticking sound coming from the
engine, specially at idle. I took it back to the dealership. After
three days of them going back and forth with Nissan Canada tech /
mechanical engineers, they came to the conclusion that the car needs
to have the engine replaced. The service manager told me that its an
internal engine issue, and without ripping the engine apart, theres no
way of telling. They are willing to replace it with another new
engine.

The car now is 4 weeks old with 2500KM approx 1600 Miles?

Am I being unreasonable to expect to have the car replaced or have the
dealership buy back the car? to me its a psychological thing. I
havent even made a single payment to the bank, and already the car
needs a new engine! I paid full ticket price for the car 26,500 CAD +
taxes etc... car is like 30,000CAD. I can even think about making
payment for a car that so far has been nothing but problems. BIG
problems such as needed a whole new engine.

What do you guys think? or I should do. I have already called Nissan
Customer Line as that what the dealer advised me to do.. but of
course, I can see this case being drag on for who knows how long.. I
can also see nissan shruggin it off, and have me stuck with the
vehicle.

#2

Here, each provinces are different.

http://www.law-faqs.org/nat/cont-05.htm

http://www.camvap.ca/

Tim

"El CiD" <yaderwong (AT) hotmail (DOT) com> wrote

Quote:

Hi Nissan owners, I would like to know if I am being reasonable or
unreasonable to ask for my money back or get a replacement vehicle.

I live in Canada, and recently purchased my very first Nissan. A
brand new 2007 Altmima SE from a Nissan dealer in town. I was quite
happy and impressed with the vehicle and after spending many hours
reading through consuper reports like reviews from many sources, I
decided to go with the Altima vs Accord or Camry. My issues with the
vehicle started the second day of ownership.

1. Horn not functioning at all. The second day of driving the
vehicle, I needed to use the horn to avoid a potential hazardous
incident, and guess what, horn did not work at all. Took the car to
the dealership, later that day, I got it back. Case closed, or so I
thought.

2. The first week of ownership, I noticed I was getting a lot of
paint chips considering how new the car is, how slow I drive ( due to
the break in period ) and how i work my hardest to avoid driving
behind big trucks.. I got a total of 8 paint chips, that goes
directly to the bare metal!. I called Nissan and I was advised that
it was wear and tear and to expect such road damages. I chocked on
the answer, since I questioned my friends and relatives whom own new
vehicles from other manufacturer, and none of them have or come close
to having the amount of chips my car has!. I bought a nose bra for
the car at a cost of 145.00 + 12.00 for the touch up paint ( new car,
less than 1200KM trust me, touch up looks just aweful. )

But heres the worst of all.

at 3 weeks of ownership, I hear a ticking sound coming from the
engine, specially at idle. I took it back to the dealership. After
three days of them going back and forth with Nissan Canada tech /
mechanical engineers, they came to the conclusion that the car needs
to have the engine replaced. The service manager told me that its an
internal engine issue, and without ripping the engine apart, theres no
way of telling. They are willing to replace it with another new
engine.

The car now is 4 weeks old with 2500KM approx 1600 Miles?

Am I being unreasonable to expect to have the car replaced or have the
dealership buy back the car? to me its a psychological thing. I
havent even made a single payment to the bank, and already the car
needs a new engine! I paid full ticket price for the car 26,500 CAD +
taxes etc... car is like 30,000CAD. I can even think about making
payment for a car that so far has been nothing but problems. BIG
problems such as needed a whole new engine.

What do you guys think? or I should do. I have already called Nissan
Customer Line as that what the dealer advised me to do.. but of
course, I can see this case being drag on for who knows how long.. I
can also see nissan shruggin it off, and have me stuck with the
vehicle.

#3

Dave,

How can I have a major case of buyer remorse, when I am giving the
dealer the option to:

Replace the vehicle, or asking for a full refund.

Let me ask you a question.

You have two vehicles on the lot.

1. the engine was replaced at 2500km , horn issues on record
2. same care , same mileage, no issues on record

which car would you pick?

Additionaly, would you be happy with a 30,000 car , less than a month,
with a blown engine?

On Fri, 18 May 2007 06:15:03 GMT, Dave <noway (AT) nohow (DOT) com> wrote:

Quote:

In article <8v6q4354jv0nksmc11ifam6i4t4bg18ju6 (AT) 4ax (DOT) com>,
yaderwong (AT) hotmail (DOT) com says...

Hi Nissan owners, I would like to know if I am being reasonable or
unreasonable to ask for my money back or get a replacement vehicle.

I live in Canada, and recently purchased my very first Nissan. A
brand new 2007 Altmima SE from a Nissan dealer in town. I was quite
happy and impressed with the vehicle and after spending many hours
reading through consuper reports like reviews from many sources, I
decided to go with the Altima vs Accord or Camry. My issues with the
vehicle started the second day of ownership.

1. Horn not functioning at all. The second day of driving the
vehicle, I needed to use the horn to avoid a potential hazardous
incident, and guess what, horn did not work at all. Took the car to
the dealership, later that day, I got it back. Case closed, or so I
thought.

2. The first week of ownership, I noticed I was getting a lot of
paint chips considering how new the car is, how slow I drive ( due to
the break in period ) and how i work my hardest to avoid driving
behind big trucks.. I got a total of 8 paint chips, that goes
directly to the bare metal!. I called Nissan and I was advised that
it was wear and tear and to expect such road damages. I chocked on
the answer, since I questioned my friends and relatives whom own new
vehicles from other manufacturer, and none of them have or come close
to having the amount of chips my car has!. I bought a nose bra for
the car at a cost of 145.00 + 12.00 for the touch up paint ( new car,
less than 1200KM trust me, touch up looks just aweful. )

But heres the worst of all.

at 3 weeks of ownership, I hear a ticking sound coming from the
engine, specially at idle. I took it back to the dealership. After
three days of them going back and forth with Nissan Canada tech /
mechanical engineers, they came to the conclusion that the car needs
to have the engine replaced. The service manager told me that its an
internal engine issue, and without ripping the engine apart, theres no
way of telling. They are willing to replace it with another new
engine.

The car now is 4 weeks old with 2500KM approx 1600 Miles?

Am I being unreasonable to expect to have the car replaced or have the
dealership buy back the car? to me its a psychological thing. I
havent even made a single payment to the bank, and already the car
needs a new engine! I paid full ticket price for the car 26,500 CAD +
taxes etc... car is like 30,000CAD. I can even think about making
payment for a car that so far has been nothing but problems. BIG
problems such as needed a whole new engine.

What do you guys think? or I should do. I have already called Nissan
Customer Line as that what the dealer advised me to do.. but of
course, I can see this case being drag on for who knows how long.. I
can also see nissan shruggin it off, and have me stuck with the
vehicle.

So, the dealer is willing to replace the defective engine at no cost
to you. He's already fixed the minor issue with the horn not working
(probably a loose wire or blown fuse). The paint chips you want to
blame on someone other than yourself (ask yourself, just HOW does a
car get paint chips in it, other than from getting hit by debris?)

Yes, I think you're being unreasonable. I think you have a major
case of buyers remorse.

BTW, there is no 'break in period' for the engine. There is a minor
issue for brakes (not too hard and not too long for the first 500-
1000 miles), but 'driving slow'? Please.

Dave

#4

El CiD wrote:

Quote:

Hi Nissan owners, I would like to know if I am being reasonable or
unreasonable to ask for my money back or get a replacement vehicle.

I live in Canada, and recently purchased my very first Nissan. A
brand new 2007 Altmima SE from a Nissan dealer in town. I was quite
happy and impressed with the vehicle and after spending many hours
reading through consuper reports like reviews from many sources, I
decided to go with the Altima vs Accord or Camry. My issues with the
vehicle started the second day of ownership.

1. Horn not functioning at all. The second day of driving the
vehicle, I needed to use the horn to avoid a potential hazardous
incident, and guess what, horn did not work at all. Took the car to
the dealership, later that day, I got it back. Case closed, or so I
thought.

2. The first week of ownership, I noticed I was getting a lot of
paint chips considering how new the car is, how slow I drive ( due to
the break in period ) and how i work my hardest to avoid driving
behind big trucks.. I got a total of 8 paint chips, that goes
directly to the bare metal!. I called Nissan and I was advised that
it was wear and tear and to expect such road damages. I chocked on
the answer, since I questioned my friends and relatives whom own new
vehicles from other manufacturer, and none of them have or come close
to having the amount of chips my car has!. I bought a nose bra for
the car at a cost of 145.00 + 12.00 for the touch up paint ( new car,
less than 1200KM trust me, touch up looks just aweful. )

But heres the worst of all.

at 3 weeks of ownership, I hear a ticking sound coming from the
engine, specially at idle. I took it back to the dealership. After
three days of them going back and forth with Nissan Canada tech /
mechanical engineers, they came to the conclusion that the car needs
to have the engine replaced. The service manager told me that its an
internal engine issue, and without ripping the engine apart, theres no
way of telling. They are willing to replace it with another new
engine.

The car now is 4 weeks old with 2500KM approx 1600 Miles?

Am I being unreasonable to expect to have the car replaced or have the
dealership buy back the car? to me its a psychological thing. I
havent even made a single payment to the bank, and already the car
needs a new engine! I paid full ticket price for the car 26,500 CAD +
taxes etc... car is like 30,000CAD. I can even think about making
payment for a car that so far has been nothing but problems. BIG
problems such as needed a whole new engine.

What do you guys think? or I should do. I have already called Nissan
Customer Line as that what the dealer advised me to do.. but of
course, I can see this case being drag on for who knows how long.. I
can also see nissan shruggin it off, and have me stuck with the
vehicle.

The horn is a minor problem. It's been fixed.
The paint chips 'are' wear and tear issues. They got there somehow while
in your care, the same as you suddenly finding a dent in the car.
The engine is your only real issue and they are willing to replace it.
You can check with your local 'lemon law' requirements, but I can tell
you that in New York, you must have brought the vehicle back for repair
at least 4 times for the same issue and it remains unfixed.

--

Bill
In Hamptonburgh, NY
To email, remove the double zeroes after @

#5

Dave,

First, grab a piston, grease it up, and show it so up up your arse,
doctors will need syntetic oil and use the jaw of life to set you
free.

I just set out to get people opinion and not to get preached by
vulgar, uneducated people such as yourself.

People that use foul languages at every sentence they write is a sure
sign of mental distress or lack of education... or who knows what
more.

you just made into my kill file.

P.S Dont forget your Meds, you need them.

On Fri, 18 May 2007 20:35:04 GMT, Dave <noway (AT) nohow (DOT) com> wrote:

Quote:

In article <bi9r43lq5dclv5erbdu52cm20tml33h57k (AT) 4ax (DOT) com>,
yaderwong (AT) hotmail (DOT) com says...
Dave,

How can I have a major case of buyer remorse, when I am giving the
dealer the option to:

Replace the vehicle, or asking for a full refund.

You're NOT giving the dealer any options, because he can't just
replace the car. It's not his call, it's Nissan's and they don't
just give away new vehicles for warranty problems.

What do you expect either Nissan or the dealer to do with your now
used, dented and scratched car with 3k mile on it?

Let me ask you a question.

OK

You have two vehicles on the lot.

1. the engine was replaced at 2500km ,

An engine replacement means it has a brand new engine. Not a problem
in my book.

horn issues on record

"horn issues"?

The fucking horn didn't work when you got the car (why you didn't
check it at delivery, I can't imagine). You bitched. You had a
right to bitch.... but.... they fixed it. End of issue.

2. same care , same mileage, no issues on record

First off, a USED car, current year with that low mileage doesn't
mean squat about an engine replacement, as long as it gets a new
engine. Defects happen. People fuck up. Shit happens (ever hear
that phrase). The company is going to make it right, by replacing
the defective part with a new part. They will (here's another phrase
you should know) make it good as new.

which car would you pick?

Whichever one was cheaper, or in better cosmetic condition, since it
would still have a mechanical warranty.

Additionaly, would you be happy with a 30,000 car , less than a month,
with a blown engine?

I just had an $7000 engine in a truck replaced, under warranty, at
96,000 miles. It's now better than it was 2 weeks ago, since it has
a new engine. Should Ford be asking me the same question?

Did you bother to READ the warranty before you purchased the vehicle?
Does it say ANYWHERE in the warranty paperwork that they will give
you a NEW car if your engine breaks? Or that they will give you a
NEW car if your horn stops blowing? Why would you even think they
would do that? And why would expect it?

Jesus, get a fucking life. Take SOME responsibility for your
actions. You bought a fucking CAR, not a refrigerator. The minute
you put the key in the ignition and drove it across the dealers lot
line, you owned it. It's yours. Better get used to it, cause you're
going to have it for a long time.

Dave

#6

I am assuming that the engine is a 2.5, for the price you paid, but you say
it is a SE model which makes it a V6.

Who was the dealer you purchased the car from?

The reason I ask is that I have an issue with a dealer over a misdiagnosed
problem which I had to take the car back to 3 times before they got it
right.
I have a 2.5 engine and I get a ticking noise on idle but it clears up when
the car is warmed up. The 2.5 engine in the 200 Altima appears to be noisier
than the 2006 model. The dealer put it down to lifter noise. As it is under
warranty for 5 years/100,000k I will wait a while to see if the noises gets
worse then have the dealer adjust the valves under the 12 month adjustment
policy.Nissan had to replace a lot of Altimas with new engines in the 2006
model year and they gave addition powertrain warranty.

In reference to your problem that's why you have a warranty, whether it be
2,000k or 80,000k defects in manufacture happen, you just have to bite the
bullet in these type of circumstances.

"El CiD" <yaderwong (AT) hotmail (DOT) com> wrote

Hi Nissan owners, I would like to know if I am being reasonable or
unreasonable to ask for my money back or get a replacement vehicle.

I live in Canada, and recently purchased my very first Nissan. A
brand new 2007 Altmima SE

#7

"El CiD" <yaderwong (AT) hotmail (DOT) com> wrote

Quote:

Am I being unreasonable to expect to have the car replaced or have the
dealership buy back the car?

Yes. If problem #1 happened and only that you would not be complaining.
Problem #2 is YOUR problem. Did you examine the car when you picked it up?
Were there paint chips? Nothing wrong with visiting the dealer to ask about
it, if nothing more than to document it, but I don't think cars have ever
been warranted for paint chipping. Nobody has enough information from your
post to know how the paint chips happened. It doesn't sound like a
manufacturing defect but it does sound like you were driving it somewhere
and the paint got chipped. Did you lend the car to anyone while you owned
it?

Problem #3 is really what has you hacked off and is the only one that is
relevant to a dealer buy back. Sure, I would be sore at Nissan too. Your
best best would be to document, document, document. A warranty is a
warranty and there are probably hundreds of people over the years with
similar stories. You should at least get the free use of another automobile
while the engine is replaced and have an independent mechanic check out the
work. Sorry this happened to you but it's great you have a warranty.

My son bought a used '97 Sentra, and a few days after purchase found the
odometer was broken. The dealer claimed he was not aware it was broken and
we had no way to prove it. The dealer did replace the odometer at no charge
although it was not a warranted item. On the same car, he took it to a U.S.
franchise which does oil changes. They put on the wrong filter, one for the
2.0 engine instead of the 1.6 engine. The filter came off and we were able
to prove the wrong one was used. The franchise did pay for a replacement
(albeit used) engine with approximately the same mileage. The car has run
well now for 6 years and he has put on an additional 150K miles. He is
considering another Nissan because they are reliable.

Sorry about your luck, and it would be generous of them to replace the
ar - but its up to you to get them into a position where replacing the
engine is better for them.

Mark

to me its a psychological thing. I

Quote:

havent even made a single payment to the bank, and already the car
needs a new engine! I paid full ticket price for the car 26,500 CAD +
taxes etc... car is like 30,000CAD. I can even think about making
payment for a car that so far has been nothing but problems. BIG
problems such as needed a whole new engine.

What do you guys think? or I should do. I have already called Nissan
Customer Line as that what the dealer advised me to do.. but of
course, I can see this case being drag on for who knows how long.. I
can also see nissan shruggin it off, and have me stuck with the
vehicle.

#8

On Sat, 19 May 2007 13:18:39 -0400, "Mark Fields"
<mark_no_spam_f (AT) siscom (DOT) net> wrote:

Quote:

"El CiD" <yaderwong (AT) hotmail (DOT) com> wrote in message
news:8v6q4354jv0nksmc11ifam6i4t4bg18ju6 (AT) 4ax (DOT) com...

Am I being unreasonable to expect to have the car replaced or have the
dealership buy back the car?

Yes. If problem #1 happened and only that you would not be complaining.
Problem #2 is YOUR problem. Did you examine the car when you picked it up?
Were there paint chips? Nothing wrong with visiting the dealer to ask about
it, if nothing more than to document it, but I don't think cars have ever
been warranted for paint chipping. Nobody has enough information from your
post to know how the paint chips happened. It doesn't sound like a
manufacturing defect but it does sound like you were driving it somewhere
and the paint got chipped. Did you lend the car to anyone while you owned
it?

Hi Mark, thanks for the reply.

No, I didnt really check for paint chips when I purchased the car.
yes, its my own fault.

Quote:

Problem #3 is really what has you hacked off and is the only one that is
relevant to a dealer buy back. Sure, I would be sore at Nissan too. Your
best best would be to document, document, document. A warranty is a
warranty and there are probably hundreds of people over the years with
similar stories. You should at least get the free use of another automobile
while the engine is replaced and have an independent mechanic check out the
work. Sorry this happened to you but it's great you have a warranty.

This is my main sore. A lot of people do claim that its not a big
deal to accept a replacement engine. Well, I can definitivelly
understand if the car is already 6 months old, or has several
thousands kms/mileage on it. For instance, if the car was 1 year old
and already has 20,000km , sure why not! give me a new engine anytime.

For a car that is brand new, with 2400km, 1 month old, getting a
replacement engine already... that leave a bad taste in my mouth.

Quote:

My son bought a used '97 Sentra, and a few days after purchase found the
odometer was broken. The dealer claimed he was not aware it was broken and
we had no way to prove it. The dealer did replace the odometer at no charge
although it was not a warranted item. On the same car, he took it to a U.S.
franchise which does oil changes. They put on the wrong filter, one for the
2.0 engine instead of the 1.6 engine. The filter came off and we were able
to prove the wrong one was used. The franchise did pay for a replacement
(albeit used) engine with approximately the same mileage. The car has run
well now for 6 years and he has put on an additional 150K miles. He is
considering another Nissan because they are reliable.

Sorry about your luck, and it would be generous of them to replace the
ar - but its up to you to get them into a position where replacing the
engine is better for them.

Mark

to me its a psychological thing. I
havent even made a single payment to the bank, and already the car
needs a new engine! I paid full ticket price for the car 26,500 CAD +
taxes etc... car is like 30,000CAD. I can even think about making
payment for a car that so far has been nothing but problems. BIG
problems such as needed a whole new engine.

What do you guys think? or I should do. I have already called Nissan
Customer Line as that what the dealer advised me to do.. but of
course, I can see this case being drag on for who knows how long.. I
can also see nissan shruggin it off, and have me stuck with the
vehicle.

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Am I being reasonable? Please reply. Re: 2007 Altima engine failure.

Nissan Automobiles Nissan Automobiles Discussions (alt.autos.nissan)

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