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Saab Lost a Loyal Customer
Saab Saab Automobiles Discussions (alt.autos.saab)
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#21
 
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Re: Saab Lost a Loyal Customer -
05-16-2007
, 03:09 PM
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3rd a week ago the clutch overheated and burned out. WITH LESS THAN 7000 MILES ON IT!!!! Now, if I were new to stick shifts and clutches I can understand and accept that I may have caused it, but I've been driving manuals exclusively for 25 years and Saabs exclusively for the past 15 years. I'm quite used to shifting and I never ride the clutch. Nor do I abuse the car. Saab would not do anything on working with me to replace the clutch. No good will was forthcoming. It cost almoat 2k to replace. |
the purpose'. You'd need an supporting engineer's report to establish it wasn't
abuse but I'm sure you'd win. So sure, it's unlikely it would ever come to court
here.
Graham
#22
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On May 14, 3:04 pm, "Craig" <CBobchin (AT) My_Skinsbcglobal (DOT) net> wrote: Okay, here is the story. I have an '06 9-3 Aero (my 6th Saab) and this one has had a couple of problems within a year (two in the last 3 weeks). 1st The coating or paint or whatever they used on the front of the dash started peeling off. This was around as well as on the radio. Replaced under Warranty 2nd 2 weeks ago the Electronic Stability Control went out while driving the car Turns out a module for the ABS system croaked Also replaced under warranty. 3rd a week ago the clutch overheated and burned out. WITH LESS THAN 7000 MILES ON IT!!!! Now, if I were new to stick shifts and clutches I can understand and accept that I may have caused it, but I've been driving manuals exclusively for 25 years and Saabs exclusively for the past 15 years. I'm quite used to shifting and I never ride the clutch. Nor do I abuse the car. Saab would not do anything on working with me to replace the clutch. No good will was forthcoming. It cost almoat 2k to replace. My '94 9000 has 155k on the original clutch. My '88spg had 150k on it when I sold it (original clutch). I'm sorry I think the reliability of Saabs has gone downhill. I will most likely not be buying another one. Anyone what a slightly used '06 Aero? -- Remove My_Skin to E-mail me. Trade it in on a non-Saab. You'll take a big hit but you will feel better. Tell as many people as you can about your bad experience. There's no room in today's marketplace for an upscale car company who treats it's loyal customers like crap. Saab's once proud reputation continues to decline and you can be sure nobody in charge over there has a clue as to why. The sooner Saab is put out of its misery the better for all it unwitting customers. |
310000 km on the clock. And it has never been opened, nor repaired
only serviced. Now thats a car
#23
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Its because its more opel than saab now...... I have a -95 9000 with 310000 km on the clock. And it has never been opened, nor repaired only serviced. Now thats a car |
#24
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Eeyore wrote: In the Uk you could probably sue them in court for supplying 'goods not fit for the purpose'. You'd need an supporting engineer's report to establish it wasn't abuse but I'm sure you'd win. So sure, it's unlikely it would ever come to court here. Everything here does carry an "implied warranty of merchantability" meaning that if you buy a car, it should be expected to perform the job. Whether or not you could wrangle this repair to establish that it did not meet the warranty... I don't know. It's not common to see that tact used here. If a lot of cars fail in the same way, then a lawyer will start a class action suit and eventually the company will settle out of court. Gm has always had a "deny everything" policy. Looks like it's finally being applied at Saab. |
7,000 mi !
Graham
#25
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Okay, here is the story. I have an '06 9-3 Aero (my 6th Saab) and this one has had a couple of problems within a year (two in the last 3 weeks). 1st The coating or paint or whatever they used on the front of the dash started peeling off. This was around as well as on the radio. Replaced under Warranty 2nd 2 weeks ago the Electronic Stability Control went out while driving the car Turns out a module for the ABS system croaked Also replaced under warranty. 3rd a week ago the clutch overheated and burned out. WITH LESS THAN 7000 MILES ON IT!!!! Now, if I were new to stick shifts and clutches I can understand and accept that I may have caused it, but I've been driving manuals exclusively for 25 years and Saabs exclusively for the past 15 years. I'm quite used to shifting and I never ride the clutch. Nor do I abuse the car. Saab would not do anything on working with me to replace the clutch. No good will was forthcoming. It cost almoat 2k to replace. My '94 9000 has 155k on the original clutch. My '88spg had 150k on it when I sold it (original clutch). I'm sorry I think the reliability of Saabs has gone downhill. I will most likely not be buying another one. Anyone what a slightly used '06 Aero? -- Remove My_Skin to E-mail me. |
quirks, but the basic stuff -- engine, transmission, clutch -- would
last forever. Now they are mass market junk, along with the rest of
the crap GM makes. Any wonder they are hemorrhaging?
I had a similar experience back in '94 when I bought one of the first
GM-made 900's. Crap. I did make them buy it back by invoking the
lemon law in my state, and then I bought a 9000, which I drive until
this year. Sold it and bought a BMW. Very different car, but (like
Saab used to be), an independent and quality-conscious European auto
maker.
It's really too bad about Saab. All that is left is the grill, the
Griffin badge, and the ignition in the console. What GM does not
realize is that treating a loyal Saab client like crap will doom
Saab. They don't get it.
Bill
#26
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On May 14, 1:04 pm, "Craig" <CBobchin (AT) My_Skinsbcglobal (DOT) net> wrote: Okay, here is the story. I have an '06 9-3 Aero (my 6th Saab) and this one has had a couple of problems within a year (two in the last 3 weeks). 1st The coating or paint or whatever they used on the front of the dash started peeling off. This was around as well as on the radio. Replaced under Warranty 2nd 2 weeks ago the Electronic Stability Control went out while driving the car Turns out a module for the ABS system croaked Also replaced under warranty. 3rd a week ago the clutch overheated and burned out. WITH LESS THAN 7000 MILES ON IT!!!! Now, if I were new to stick shifts and clutches I can understand and accept that I may have caused it, but I've been driving manuals exclusively for 25 years and Saabs exclusively for the past 15 years. I'm quite used to shifting and I never ride the clutch. Nor do I abuse the car. Saab would not do anything on working with me to replace the clutch. No good will was forthcoming. It cost almoat 2k to replace. My '94 9000 has 155k on the original clutch. My '88spg had 150k on it when I sold it (original clutch). I'm sorry I think the reliability of Saabs has gone downhill. I will most likely not be buying another one. Anyone what a slightly used '06 Aero? -- Remove My_Skin to E-mail me. Pretty typical story for Saab after the GM takeover. They always had quirks, but the basic stuff -- engine, transmission, clutch -- would last forever. Now they are mass market junk, along with the rest of the crap GM makes. Any wonder they are hemorrhaging? I had a similar experience back in '94 when I bought one of the first GM-made 900's. Crap. I did make them buy it back by invoking the lemon law in my state, and then I bought a 9000, which I drive until this year. Sold it and bought a BMW. Very different car, but (like Saab used to be), an independent and quality-conscious European auto maker. |
or rattles. That old 2.0 LPT engine must be a very good design. Why should
I buy a new car? And which one?
If ever it needs replacing, then Skoda Octavia 200bhp is quite a cool car
for the money. Never thought I would say that.
#27
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Okay, here is the story. |
then 20k miles the clutch was gone and no response from the saab/GM.
Same price ~$2k. I am also a stick driver for more then 30 years.
If this was not enough at 55k miles the balancing chain broke and
demolished timing cover and oil pump - dealer cost ~$8k. No response
from saab/GM. In the same year (2005) saab released bulletin on oil
sludge in all saab engines that may lead to early replacement of
timing and balancing chains that suppose to last the engine lifetime.
I think we will hear stories in this group about total engine damage
if the timing chains start going south. I think there was one
already...
BTW - my other car is volvo/Ford V70T5 - not much better there -
clutch gone at 120k miles. I end up pulling the engines from both cars
myself and doing major repairs to avoid dealer bills to the tune of
$5-10k.
cheers
-Peter
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