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Down the Drain?

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Drooler
 
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Default Down the Drain? - 10-01-2009 , 08:09 PM






Well GM pulled the plug on Saturn today - wonder what happens to our
existing MFG warranty - have to wait & see I guess.

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Default Re: Down the Drain? - 10-02-2009 , 11:35 AM






I sent them an email the other day. Here's the response. However, makes
no difference, I am done with GM over this:

We understand how the decision to phase out the Saturn brand is
incredibly painful for each member of our loyal customer base. Please
know that every possible outcome was intensely studied before this
decision was made. The agreement to discontinue the Saturn line was
equally as painful for every member of the Saturn Team, from our
corporate employees to the personnel at our local dealerships


Our goal now is to keep Saturn owners aware of the following key facts:

- Your Saturn vehicle warranty coverage is completely unchanged and
fully backed by GM.

- Once Saturn has been phased out, you will be notified where to have
warranty work completed and your vehicles maintained.

- Saturn parts will continue to be available for the foreseeable future.


In these difficult times, your satisfaction as a customer remains a key
mission to us at Saturn and General Motors. If we can be of any future
assistance, please visit us online at saturn.com or contact our Saturn
Customer Assistance Center at 800-553-6000. Customer Relationship
Specialists are available Monday through Saturday from 8:00 a.m. to 9:00
p.m., Eastern Time.

Respectfully,


Your Saturn Team


Drooler wrote:
Quote:
Well GM pulled the plug on Saturn today - wonder what happens to our
existing MFG warranty - have to wait & see I guess.


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