Saturn victim emails misterfact

#1

Dear Mister Fact;

Quote:

Hello,

I also am very frustrated with the integrity of the
saturn car dealership here in (deleted) I
have been on top of every check-up in the 43,000
miles of my car's life. I own a 2003 Saturn Ion. On
January 28, I took my car in because my coolant
light was on. They couldn't find a leak doing a
pressure test - so then they topped off my coolant
and told me I was okay to drive it. 4 weeks later,
my engine is overheating and upon inspection, they
let me know that my cylinder head is cracked and my
engine needs to be replaced. 43,000 miles!! I did
everything to the "t" as far as car upkeep: oil
changes, 30,000k tune up, tire rotation, fluid
check, etc... and the Saturn of (deleted)
aren't owning up to their role in this mess nor am I
getting anywhere with the customer service rep. at
Saturn Inc.
Do you have any advice/tips to pursue this further
or get someone to own up to the poor quality of
service and the horrible products they are making?

They told me that I probably had a 'lemon' - that
one car that was made on a Friday afternoon before
the weekend ---- and the engine was probably faulty
from the start.

Thanks in advance for getting back to me about this.

-Christen

Hi;

As a last resort you could stand in front of the dealership with a
big sign like I did. In your case:

"Saturn Ion with this dealership's TLC

ENGINE HEAD cracks at 43,000 miles due to manufacturing flaw

SATURN WON'T PAY FOR REPAIR "

Show the dealer your sign first. My dealer called the cops but I was 4
feet from the road (public property) so the cops left me alone.

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Saturn victim emails misterfact

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Saturn victim emails misterfact - 04-29-2008 , 12:55 PM