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How is timing belt covered under VW's 10 year 100k warranty?
Volkswagen Golf, Jetta, Corrado, Vanagon, new models, etc. (rec.autos.makers.vw.watercooled)
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#11
 
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Re: How is timing belt covered under VW's 10 year 100k warranty? -
02-07-2007
, 06:25 PM
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Does anybody here know what the exact terms are for the coverage of the timing belt under Volkswagen's 10 year,100k powertrain warranty? For instance, is it covered only if it breaks or if you would bring it in for inspection and it is found to be prematurely worn or about to break would it be covered? Would it be covered if you brought your car in to service for a noise in the engine and the cause is an exploding bearing that has also cause the timing belt to be shredded? Are the other timing belt parts covered as well, like the bearing and the tensioner? |
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BTW, I am the original owner and I do have all the service records and all the service is up to date. I had the waterpump replaced through the powertrain warranty last August with no questions. Was it negligent of the VW dealer service to not recommend that I have the timing belt replaced when I had the waterpump replaced on my 2000 Beetle with 70k miles? |
had to pay for the TB service and associated belt and rollers however as
that would be considered regular maintenance. 70K is close enough to
the end of service life for the TB that IMHO it definitely should have
been replaced, then you wouldn't have had to do it again for another
full interval.
nate
--
replace "fly" with "com" to reply.
http://home.comcast.net/~njnagel
#12
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Gary D wrote: I just want to know "how" the timing belt is covered under the powertrain warranty and what are the terms because I am getting all kinds of different info from different VOA reps as well as VW service departments. So if anyone here knows or knows a website that spells it out, I would appreciate it. when you allowed the " The VW tuner guy " to do the belt ' plus' job , because you didn't want to wait till next week for vw , you cooked your own goose. just my opinion YES it sux you're out the money Do you have proof that vw said it sounded like something loose or vibrating? Do you ever watch judge judy? Good Luck to you Gary. I tried to wait for 2 weeks but my car wouldn't let me! According to my manual and VOA, VW allows for what it calls "emergency repairs". If you have trouble with your car and there are circumstances that prevent you from getting your car into a VW service and you have to use a independant shop for warranty work, you need to write them out why you couldn't get it into VW service, supply them with all the reciepts and parts (which I have). They will then reinburse you If the work was indeed needed and it's covered. I tried to get the car in 2 weeks earlier but they said they were booked and even if I brought it down there and left it, it would just sit for 2 weeks. The dealer is 30 miles away and I had no way to get it to them the day of the repair. I do have an invoice that proves they said it was just something vibrating. They generated an invoice for my just bringing it in for them to listen to it! They obviously didn't think it was serious enough to make me shut off my car and leave it there like the "Tuner Guy" did! They claim to record their service calls for "quality assurance" and when I called to make the appointment I said I would leave it there if they felt it was something serious. It was negligence for you not to read the owners manual maintenance schedule. And believe VW would cover a belt not broken until the warranty is out. If the belt isn't broken, its not defective , is it. If the tensioner is working but needs changed. That's called normal wear. If your vehicle has 70,000 miles on it and the belts not broken. That's good too. Nothing is prematurely worn on a vehicle with 70,000 miles on it. No matter how long the warranty is. Good Luck. What about a bearing exploading and shredding the belt? I have read the manual and know what the maintainance schedule is and have followed it to the letter. It calls for the timing belt to be inspected at 40k and 80k and replaced at 105k. The manual is very vague on what and how it is covered. They call it a timing belt everywhere in the service manual but in the warranty manual they call it a "spur belt"?! According to the shop who changed my timing belt, the bearing exploaded which shredded the belt. The grinding sound I was hearing was the bearing. The puttering sound was the shredded belt slapping against things. The belt was essentially broke, it was literaly being held together by a tread. It probably would have let go within the next five to ten miles. Also, since the warranty manual is so vague and they call it a spur belt, I didn't know the timing belt was even covered. I have asked the service department in the past and they repeatedly told me it isn't. Even now, most dealers say no until you point it out to them in the manual. Also I think the dealer was negligent in not recommending I change the timing belt when they did the water pump, especially since they are now back peddling and saying they did even when there is no proof on the invoice. Every dealer I have called said that it is just comman procedure to change the timing belt when a water pump is replaced, especially at 70k! And since the water pump was a warranty fix, I would have only had to pay for the parts. A ''bearing exploding'' doesn't mean anything in this situation...- Hide quoted text - - Show quoted text - |
most common cause of a timing belt prematurely damaged and would be
covered under the powertrain warranty.
#13
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On Feb 7, 11:16 am, al <acickx... (AT) gmail (DOT) com> wrote: Gary D wrote: I just want to know "how" the timing belt is covered under the powertrain warranty and what are the terms because I am getting all kinds of different info from different VOA reps as well as VW service departments. So if anyone here knows or knows a website that spells it out, I would appreciate it. when you allowed the " The VW tuner guy " to do the belt ' plus' job , because you didn't want to wait till next week for vw , you cooked your own goose. just my opinion YES it sux you're out the money Do you have proof that vw said it sounded like something loose or vibrating? Do you ever watch judge judy? Good Luck to you Gary. I tried to wait for 2 weeks but my car wouldn't let me! According to my manual and VOA, VW allows for what it calls "emergency repairs". If you have trouble with your car and there are circumstances that prevent you from getting your car into a VW service and you have to use a independant shop for warranty work, you need to write them out why you couldn't get it into VW service, supply them with all the reciepts and parts (which I have). They will then reinburse you If the work was indeed needed and it's covered. I tried to get the car in 2 weeks earlier but they said they were booked and even if I brought it down there and left it, it would just sit for 2 weeks. The dealer is 30 miles away and I had no way to get it to them the day of the repair. I do have an invoice that proves they said it was just something vibrating. They generated an invoice for my just bringing it in for them to listen to it! They obviously didn't think it was serious enough to make me shut off my car and leave it there like the "Tuner Guy" did! They claim to record their service calls for "quality assurance" and when I called to make the appointment I said I would leave it there if they felt it was something serious. It was negligence for you not to read the owners manual maintenance schedule. And believe VW would cover a belt not broken until the warranty is out. If the belt isn't broken, its not defective , is it. If the tensioner is working but needs changed. That's called normal wear. If your vehicle has 70,000 miles on it and the belts not broken. That's good too. Nothing is prematurely worn on a vehicle with 70,000 miles on it. No matter how long the warranty is. Good Luck. What about a bearing exploading and shredding the belt? I have read the manual and know what the maintainance schedule is and have followed it to the letter. It calls for the timing belt to be inspected at 40k and 80k and replaced at 105k. The manual is very vague on what and how it is covered. They call it a timing belt everywhere in the service manual but in the warranty manual they call it a "spur belt"?! According to the shop who changed my timing belt, the bearing exploaded which shredded the belt. The grinding sound I was hearing was the bearing. The puttering sound was the shredded belt slapping against things. The belt was essentially broke, it was literaly being held together by a tread. It probably would have let go within the next five to ten miles. Also, since the warranty manual is so vague and they call it a spur belt, I didn't know the timing belt was even covered. I have asked the service department in the past and they repeatedly told me it isn't. Even now, most dealers say no until you point it out to them in the manual. Also I think the dealer was negligent in not recommending I change the timing belt when they did the water pump, especially since they are now back peddling and saying they did even when there is no proof on the invoice. Every dealer I have called said that it is just comman procedure to change the timing belt when a water pump is replaced, especially at 70k! And since the water pump was a warranty fix, I would have only had to pay for the parts. A ''bearing exploding'' doesn't mean anything in this situation...- Hide quoted text - - Show quoted text - According the latest VOA rep I talked to, the bearing failing is the most common cause of a timing belt prematurely damaged and would be covered under the powertrain warranty. |
applications and are not intended to be in the hands of the general
public...In case the OP has a serious belief that someone intentionnaly did
put an explosive charge in the bearing, questions should be asked to the
person(s) it might concern... This post is just to clarify the concept of
''exploding bearings''...Hope it helps.
#14
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Right... Which then makes his most recent post (this thread) a troll... Sorry! Who is a troll??? samstone, of course. |
#15
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"Gary D" <lolajoker (AT) webtv (DOT) net> wrote in message news:26848-45CA28EB-150 (AT) storefull-3212 (DOT) bay.webtv.net... Right... Which then makes his most recent post (this thread) a troll... Sorry! Who is a troll??? samstone, of course. why do you call me a troll? |
#16
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Who is a troll??? samstone, of course. why do you call me a troll? |
nothing at all, people will think you are a troll - even if you
inadvertently post wordless.
#17
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| Who is a troll??? samstone, of course. why do you call me a troll? Look at your previous post. Did you say anything? If you post but say nothing at all, people will think you are a troll - even if you inadvertently post wordless. |
#18
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Look at your previous post. Did you say anything? If you post but say nothing at all, people will think you are a troll - even if you inadvertently post wordless. Thanks for responding. My previous post answered a question from |
" gary posted on 25Jan , and 1 Feb"
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#20
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Oops! I apologize. Didn't notice your one-liner. |
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