I recently called VW about my reimbursement for the maf recall. I sent it
in the beginning of December and forgot about it until about a week ago. I
figured I should have gotten it by now. Lo and behold they claim they either
never received it or it got lost somewhere. The girl I talked to said I
could either send them the original workorders again or fax them. I told her
how in the hell can I send her the original workorders if I already sent
them and they lost them? After a brief pause realizing what a stupid thing
she just said, she got a realshitty attitude and told me to fax the copies.
Somehow I knew something was going to go wrong when they asked us to send in
the originals. Has anyone else had problems with their reimbursements? I
can't help but feel that they took this straight out of the " let's see how
many people we can screw out of their rebate because they didn't capitalize
the "D" in Oak dr. on their rebate form" book.
I will call them monday to find out if they received my forms or if the fax
machine ran out of paper.

Think maybe the US postal system lost them? Only suggestion I have when you
deal with money is send the mail requesting a delivery receipt or certified
mail. That way you know when they get it.


"JohnQPublic" <jqp (AT) jqp (DOT) com> wrote

You know, it may be possible, but come on. How come I always get my bills
every month. I don't ever remember the Post office losing one of those. The
Post office has never "lost" my payments to my utility, credit card, car
payments etc... It's pretty easy to blame the Postal service. Have you ever
had a payment get lost and the company calls you asking about it and you
tell them "it must have gotten lost in the mail" Do you know what the first
thing that comes into their minds? Bullsh*t!


"Woodchuck" <stv_euroski (AT) yahoo (DOT) comXXX> wrote