I have a problem with the Monsoon Stereo in my '02 Golf TDI.

I've had the car just about 10 months. About two months ago my AM
reception just about disappeared and my FM reception started to get
weak. (This story is spread out over 2 months due to my being out of
town and not being able to always get the car to the dealer too
quickly.)

I brought the car to the dealer, and he replaced the entire head unit.

The reception stayed crappy, and a new problem manifested itself: the
radio started to cut out for a second or so at a time, regardless of
whether I was listening to AM, FM or CD. By 'cut out' I mean audio
disappears while the lights etc. stay in, similar to an AMP going into
overload protection.

I brought the car back, they kept it all day and then returned it
saying that they ordered a whole bunch of parts. (Antenna, antenna
amp, cabling and I thought they had said power amp.)

When the parts came in I made an appointment and brought the car in.
When I got the car back the antenna had been replaced along with an
antenna amp. Reception is now excellent. The radio still cuts out.

I call the dealer, quite irate. Bring the car in again. SVC Manager
listens to the problem and tells me I need a new radio. (I ask why it
was replaced in the first place....no answer.)

When I get the car back, the work order form the tech says that he
recoded the radio. It seems to work fine for a few days. Then the
problem reoccurs.....

I see a lot of posts in this group RE: radio coding. Does the tech
recoding the radio make any sense? Has anyone seen this problem
before?

At what point do I find a new dealer? It's pretty obvious that these
guys don't check their work....

How quickly do things stop working? Have you made a secret mark on the
radio in case they say they are going to replace it? Put your initials
on the tape drive mechanism with a Sharpie. The radio can fit many
cars. The coding is to set the audio compensation curve for the
acoustics of your interior. I thought they all used the same radio.
But I see that some of the Monsoon systems have Monsoon written on the
radio. The coding also tells the radio that there is a Monsoon amp in
the sytem or that there is a cd player in the trunk.

eric (AT) ominor (DOT) net (Eric Goebelbecker) wrote:


Jim B.

The Monsoon radio in our NB doesn't have Monsoon written on it, but when you
turn the unit on, it says "Monsoon" in the display.


<jimbehning (AT) doesthisblockporkmindspring (DOT) com> wrote