Oil 1.8T

#11

I've got a simpler solution than driving across town to look at the dealer's
oil -- I'll just not use his services.

<jimbehning (AT) mindspring (DOT) com> wrote

Quote:

Ask to see the oil can they use to fill your car. Hard to do over the
phone.

"tf" <vvv-no-ccc-spam-xxxzzz (AT) hotmail (DOT) com> wrote:

I'm going to use 5-40 syn.

Was the dealer's guy wrong about them using 5-40 or was he incorrect in
saying it wasn't syn? Which blunder do you reckon he made? In either
case,
this guy does not instill confidence in the dealer's operations.

"Rondo" <styxnstones (AT) yourface (DOT) com> wrote in message
news:j09Za.104778$o%2.46667 (AT) sccrnsc02 (DOT) ..
5w40 is only available in full syn.
usually the dealer uses dino 5w30.
for the turbo and extra protection use @ least full syn 5w40.
mobil 0w40 protects even better.
hth.

"tf" <vvv-no-ccc-spam-xxxzzz (AT) hotmail (DOT) com> wrote in message
news:1E8Za.153459$XV.8110048 (AT) twister (DOT) austin.rr.com...
I called the local dealer to check on cost and other data for the 1st
5000
mile maintenance on my 2003 Passat - 1.8T engine.

I asked what oil the dealer uses. I was told 5-40. OK, so far.
Then I
asked what 5-40. I was told Castrol. Then I asked whether it was
dyno
or
syn. I was told that it was what VW specifies. I then pointed out
that
VW
says dyno or syn is OK. I asked again which they used. I was told
that
it
was not syn. I then asked about getting syn instead. I was told
that I
could use syn. Duh! I asked what was the dealer's charge for using
syn.
I
was told that the dealer uses what was specified by VW. I again
pointed
out that VW specifies dyno or syn. The dealer's guy again repeated
that
it
uses what VW specifies. I asked again, can you (the dealer) use syn
for
my
oil change and, if so, what would be the charge. FINALLY, the guy
said
that
the dealer wouldn't do it.

I said thank you, and hung up. Made me glad that I didn't pay an
extra
$1000 to buy my Passat from this dealer.

I guess my 5000 mile service will be done by the mechanic who
serviced
my
RX7 for 20 years. Any reason to stick with the dealer? My "old"
mechanic
works on high end cars Ferrarris, Maseratis, Diablos, Shelby Cobras,
Mercedes, Volvos, Jags, etc. and his own race cars.

Jim B.

#12

The plot thickens. Here's a message that I emailed to VW-USA this morning.

-----

Is the local VW dealer (Coastal Motors in Corpus Christi, Texas)
incompetent, a liar, or what?

They told me that they use 5-40 non-synthetic Castrol for a 2003 1.8T
Passat. I asked about using synthetic. They said they didn't use it.

I checked Castrol's web site. There is no non-synthetic 5-40 Castrol.

I called the local dealer again. I was told again that they use
non-synthetic 5-40 Castrol. I told them there was no such Castrol oil. The
service manager said he would check. He then said that they use
non-synthetic Castrol 5-30 on the recommendation of VW USA due to local
climate conditions (it's hot in Corpus). My owner's manual says nothing
about using 5-30 in a hot climate.

Which is correct 5-40 (per the manual) or 5-30 (per the local dealer)?

--------

"tf" <vvv-no-ccc-spam-xxxzzz (AT) hotmail (DOT) com> wrote

Quote:

I've got a simpler solution than driving across town to look at the
dealer's
oil -- I'll just not use his services.

jimbehning (AT) mindspring (DOT) com> wrote in message
news:a6pdjvsunclnicnf8gvoga1mtnqpk2ltl5 (AT) 4ax (DOT) com...
Ask to see the oil can they use to fill your car. Hard to do over the
phone.

"tf" <vvv-no-ccc-spam-xxxzzz (AT) hotmail (DOT) com> wrote:

I'm going to use 5-40 syn.

Was the dealer's guy wrong about them using 5-40 or was he incorrect in
saying it wasn't syn? Which blunder do you reckon he made? In either
case,
this guy does not instill confidence in the dealer's operations.

"Rondo" <styxnstones (AT) yourface (DOT) com> wrote in message
news:j09Za.104778$o%2.46667 (AT) sccrnsc02 (DOT) ..
5w40 is only available in full syn.
usually the dealer uses dino 5w30.
for the turbo and extra protection use @ least full syn 5w40.
mobil 0w40 protects even better.
hth.

"tf" <vvv-no-ccc-spam-xxxzzz (AT) hotmail (DOT) com> wrote in message
news:1E8Za.153459$XV.8110048 (AT) twister (DOT) austin.rr.com...
I called the local dealer to check on cost and other data for the
1st
5000
mile maintenance on my 2003 Passat - 1.8T engine.

I asked what oil the dealer uses. I was told 5-40. OK, so far.
Then I
asked what 5-40. I was told Castrol. Then I asked whether it was
dyno
or
syn. I was told that it was what VW specifies. I then pointed out
that
VW
says dyno or syn is OK. I asked again which they used. I was told
that
it
was not syn. I then asked about getting syn instead. I was told
that I
could use syn. Duh! I asked what was the dealer's charge for
using
syn.
I
was told that the dealer uses what was specified by VW. I again
pointed
out that VW specifies dyno or syn. The dealer's guy again repeated
that
it
uses what VW specifies. I asked again, can you (the dealer) use
syn
for
my
oil change and, if so, what would be the charge. FINALLY, the guy
said
that
the dealer wouldn't do it.

I said thank you, and hung up. Made me glad that I didn't pay an
extra
$1000 to buy my Passat from this dealer.

I guess my 5000 mile service will be done by the mechanic who
serviced
my
RX7 for 20 years. Any reason to stick with the dealer? My "old"
mechanic
works on high end cars Ferrarris, Maseratis, Diablos, Shelby
Cobras,
Mercedes, Volvos, Jags, etc. and his own race cars.

Jim B.

#13

tf wrote:

Quote:

I called the local dealer to check on cost and other data for the 1st 5000
mile maintenance on my 2003 Passat - 1.8T engine.

I asked what oil the dealer uses. I was told 5-40. OK, so far. Then I
asked what 5-40. I was told Castrol. Then I asked whether it was dyno or
syn. I was told that it was what VW specifies. I then pointed out that VW
says dyno or syn is OK. I asked again which they used. I was told that it
was not syn. I then asked about getting syn instead. I was told that I
could use syn. Duh! I asked what was the dealer's charge for using syn. I
was told that the dealer uses what was specified by VW. I again pointed
out that VW specifies dyno or syn. The dealer's guy again repeated that it
uses what VW specifies. I asked again, can you (the dealer) use syn for my
oil change and, if so, what would be the charge. FINALLY, the guy said that
the dealer wouldn't do it.

IIRC, the manual specifically calls for Delvac or comparable synthetic
(e.g. Rotella), not just any ol' 5W-40.

--
Mike Smith

#14

When the dealer lies or doesn't know what it's using and keeps changing its
story, why should it be respected?

"Mike Smith" <mike_UNDERSCORE_smith (AT) acm (DOT) DOT.org> wrote

Quote:

tf wrote:

The plot thickens. Here's a message that I emailed to VW-USA this
morning.

-----

Is the local VW dealer (Coastal Motors in Corpus Christi, Texas)
incompetent, a liar, or what?

Um, not particularly diplomatic, eh? If you expect VW to treat you with
respect, maybe you'd consider treating them the same?

--
Mike Smith

#15

This dealer apparently does not have it, or, if he has it, doesn't offer it
to his customers.

You can get good syn from lots of sources -- that's not an issue.

"Timothy J. Lee" <remove22 (AT) sonic (DOT) net> wrote

Quote:

In article <C_MZa.163192$hV.10807108 (AT) twister (DOT) austin.rr.com>,
tf <vvv-no-ccc-spam-xxxzzz (AT) hotmail (DOT) com> wrote:
They told me that they use 5-40 non-synthetic Castrol for a 2003 1.8T
Passat. I asked about using synthetic. They said they didn't use it.

I checked Castrol's web site. There is no non-synthetic 5-40 Castrol.

Castrol USA's web site does not list any 5W-40 oil, but a Castrol
Syntec 5W-40 product does exist, meeting VW's 502.00 and 505.00 specs.
VW dealers in the US have it, but it is rather expensive. It is a
group III "synthetic" (hydrocracked mineral oil base that can be sold
as "synthetic" in the US). It appears that no group I/II "conventional"
oil in 5W-40 is available.

Check your local Wal Mart. They are likely to have Shell Rotella T
Synthetic 5W-40 (blue bottle) for $13 per gallon.

--
------------------------------------------------------------------------
Timothy J. Lee
Unsolicited bulk or commercial email is not welcome.
No warranty of any kind is provided with this message.

#16

In article <OiWZa.163673$hV.10866040 (AT) twister (DOT) austin.rr.com>,
tf <vvv-no-ccc-spam-xxxzzz (AT) hotmail (DOT) com> wrote:

Quote:

When the dealer lies or doesn't know what it's using and keeps changing its
story, why should it be respected?

If this dealer is unsatisfactory, why not use a different dealer if
you need any dealer service?

--
------------------------------------------------------------------------
Timothy J. Lee
Unsolicited bulk or commercial email is not welcome.
No warranty of any kind is provided with this message.

#17

The nearest other dealer is 2.5 hours away. That's a bit far for an oil
change don't you think?

It wasn't for buying though, and I saved $1000 by going out of town.

"Timothy J. Lee" <remove22 (AT) sonic (DOT) net> wrote

Quote:

In article <OiWZa.163673$hV.10866040 (AT) twister (DOT) austin.rr.com>,
tf <vvv-no-ccc-spam-xxxzzz (AT) hotmail (DOT) com> wrote:
When the dealer lies or doesn't know what it's using and keeps changing
its
story, why should it be respected?

If this dealer is unsatisfactory, why not use a different dealer if
you need any dealer service?

--
------------------------------------------------------------------------
Timothy J. Lee
Unsolicited bulk or commercial email is not welcome.
No warranty of any kind is provided with this message.

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Oil 1.8T

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