About a year ago I had to replace my MAS sensor (or whatever it is called).
Naturally I was pissed about it, even contacting the NYS Attorney General,
but there was nothing to be done.

About 6 months ago I, and presumably many of you also, got a letter from VW
that they were extending the warranty, and would reimburse for previous
work. I was skeptical, but got my check today!



The dealer who did the work never bothered to tell me about the extended
warranty; so I am an awful lot happier with VW than with the lousy dealer.
(he has done alot more wrong for me to call him lousy)

See, VW does have a heart! As for your dealer how do expect them to remember
who got the MAF's replaced. we service well over 100 cars per week and we're
a small dealer.


"Toller" <toller (AT) yahoo (DOT) com> wrote

Hope mine's coming soon... I got the same promise from VW Canada.... Sent in
the form, should be en-route.... But I am second owner, should that matter?
"Toller" <toller (AT) yahoo (DOT) com> wrote

"Woodchuck" <stv_euroski (AT) yahoo (DOT) comXXX> wrote

Their records are all computerized. I would expect they could do a search
on MAS repairs and call the people they have done one for. The customer
would think "hey, they DO care" and appreciate it.
My wife wouldn't know what the repair was for, and the letter from VW would
have been completely meaningless, so a call from the dealer would have been
real nice for her.

I am a bit bitter at the moment because I got a ticket for having an expired
inspection sticker a week after I took my car in for its 50k maintenance. I
assumed, incorrectly as it turns out, that they would do the inspection
also. I didn't specifically tell them to do it, but "let me know what it
needs" should cover it.

I don't think a dealer can pick out 1 item like the MAF to extract the
owners name or VIN, but our parts department can tell you how many were sold
each month for the last year. As for your expired sticker I'm on your side.
I'm always doing battle with our advisors to ask the owner if they want the
car inspected because if it's missed, it's lost money for the tech, dealer,
advisor along with the owner being P'ed off like you were. In our stated we
can do inspections up to 90 days it expires. And... our inspection is free
if you purchased the car from us!


"Toller" <toller (AT) yahoo (DOT) com> wrote

OK, so now you have me interested. What model and year did they extend the
warranty?


"Toller" <toller (AT) yahoo (DOT) com> wrote

I don't have the material any more since I got paid, but I have a 2000 Golf
1.8T.
They extended the warranty from 2 years to 5.

You don't climb do you?! There is a Ratz that climbs that is a real jerk.

"RATZ" <bzockoff (AT) hhotmail (DOT) comm> wrote

"Woodchuck" <stv_euroski (AT) yahoo (DOT) comXXX> wrote


Sure they can... they do so on recalled items.

Toller,

I have a 2001 Passat, so I guess not appropriate.

No I don't climb, but if I did I'm not sure I'd tell you I did.....


"Toller" <toller (AT) yahoo (DOT) com> wrote