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VW doesn't come off good in JD Power Survey

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Discuss VW doesn't come off good in JD Power Survey in the Volkswagen forum.



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Charlie Russo
 
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Default Re: VW doesn't come off good in JD Power Survey - 07-12-2003 , 10:09 PM







"tf" <vvv-no-ccc-spam-xxxzzz (AT) hotmail (DOT) com> wrote

Quote:
Was it Powers or some other company that reported that Humvy owners were
disappointed with their gas mileage? Duhhhhh!

Was VW downrated because of the coil problem or other things?

The coil issue was not well handled by VW, but it doesn't mean anything
about whether VWs are or are not well made otherwise.

So far (3800 mi.), my 2003 Passat wagon hasn't had any problems, while my
friend's 2003 Passat sedan had a major steering problem at less than 1000
miles. [She was eventually given a totally new 2003 Passat.] Something
like
the steering problem gives me concern; the coils do not.
This survey covered the 2000 model year.
Window regulator problems spanned a few years including 2000, 2001 & 2002.
The Coil Pack issue was mainly a 2002 and very early 2003 model year
problem.
Since the JD Powers survey being discussed here is for 2000 models one has
to believe
that the three year surveys for 2001 and 2002 (window regulator and coil
packs)
means VW survey standings are not likely to improve and could possibly get
worse.

Time will tell.

Charlie




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  #12  
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Woodchuck
 
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Default Re: VW doesn't come off good in JD Power Survey - 07-14-2003 , 02:55 PM






VW did buy cars back for coils early on.


"tf" <vvv-no-ccc-spam-xxxzzz (AT) hotmail (DOT) com> wrote

Quote:
Was it Powers or some other company that reported that Humvy owners were
disappointed with their gas mileage? Duhhhhh!

Was VW downrated because of the coil problem or other things?

The coil issue was not well handled by VW, but it doesn't mean anything
about whether VWs are or are not well made otherwise.

So far (3800 mi.), my 2003 Passat wagon hasn't had any problems, while my
friend's 2003 Passat sedan had a major steering problem at less than 1000
miles. [She was eventually given a totally new 2003 Passat.] Something
like
the steering problem gives me concern; the coils do not.


"Pencilneck" <news2 (AT) 4130-products (DOT) comZ> wrote in message
news:rUWdnWZ4fuVXvo2iXTWJgQ (AT) comcast (DOT) com...
Huh, and my wife and I just put on order a 2004 Jetta TDI. To be
honest,
I
have no worries.

What kind of "problems" are problems? Is a major problem like Ford
Focus
wheels falling off counted on the same level problem as when the glove
box
door
broke on a Jetta?



In article <42frgvo21q5gb8lakn8jqofftajt6ias6q (AT) 4ax (DOT) com>, dogs1 (AT) cox (DOT) net
says...

Best and worst cars:

Brand Problems per 100 vehicles


Top 5

Lexus 163
Infiniti 174
Buick 193
Porsche 196

Worst 5

VW 391
Suzuki 403
Daewoo 421
Land Rover 441
Kia 509

This is about my experience with VWs as well.

I will never buy another one.








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