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2001 XC Multiple Coil Failure
Volvo automobiles Volvo automobiles. (alt.autos.volvo)
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#11
 
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Re: 2001 XC Multiple Coil Failure -
04-10-2009
, 02:53 PM
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On Apr 9, 3:54 pm, Glenn K <gl... (AT) verizon (DOT) net> wrote: On 4/9/2009 7:48 AM, ransley wrote: On Apr 8, 4:00 pm, Glenn K <gl... (AT) verizon (DOT) net> wrote: On 4/8/2009 2:58 PM, Gerry wrote: Hi I had severe running problems (2001XC) and had the ETM replaced under the 2006 10yr/200k mi. program but was advised that the ETM wasn't my main problem...and that every one of the 5 coil housings was cracked, and arcing. I saw the old coils and they did have a hairline crack in each, in exactly the same place...the cost was about $750 for the 5 coils plus other assorted parts and labor. It seems odd that 5 identical parts would fail at about the same time, unless there was a domino effect with one failure causing the next, causing the next and so on, but this wouldn't be the case here. Has anyone heard of a similar incident? Regards, Gerry Most likely there were misfire codes also stored in the engine control module as for 5 coils going bad it is possible but does not happen often in the dealership we try to repair the Volvo the way we feel is the best way which is not always for the customer experience has shown that if 1 or 2 coils are bad the others are not far behind yes it is expensive this way but as had happened to us in the past we would just replace the defective coil or coils & then the car comes back a few days later with the same customer complaint check engine light is on & car not running right codes show misfire codes for the coils that were not changed so we try to effect the repair correctly " Fix it right the first time" even for my own car which has the same set up coils for each spark plug I changed all 5 @ the same time to fix the problem right the first time Glenn K Volvo Certified Technician 2008 ASE Certified Technician 2008- Hide quoted text - - Show quoted text - A rip off practice, replace everything because one failed, and the priced you dealers charge, my dealer wanted 275 for one coil, one lousy 30 $ freakin coil, suck the customers dry you do. Thats why I use my local for anything out of warranty. That is your choice to use your local Volvo specialist & yes Volvo's parts price are not cheap but the choice comes down to what you the customer wants to do if they want to repair the Volvo our way then we repair the car if they choose to go the route of a local Volvo specialist then they just pay a diagnostic charge of 1 hour labor & then they go to there local Volvo guy to correct their problem the dealer is here to make money just like your local guy who does not have the overhead to stock most parts for Volvo as the dealer is required to stock a large amount of parts for all of the Volvo's that are on the road today also remember that when you are out of warranty & you choose to do most of your servicing & repairs @ the dealer they are more willing to help the customer out with goodwill assistance on big repairs ie: transmissions & Control Modules where if you performed just the warranty repairs & nothing else then the chances of the dealer offering any goodwill assistance would be very slim- Hide quoted text - - Show quoted text - Sorry to put it to you this way as I guess you work for a dealer, you are probably honest and fair but dealers are not in general. My dealer has no "good will" I was under warranty and he wanted 350 just to go over the car to " see" what was needed on 5 issues. 5 coils you would replace if one is bad, so I guess when one window breaks you replace all openers? When one bulb burns out do you replace all 20? If one speaker blows do you replace all 8? Thats a bs attitude to replace all 5 coils if one is bad, and at 750 its criminal for a lousy coil or coils. The dam coils are defective anyway or they would not crack. A coils is just copper wire around a steel core and isnt worth more than 20$. No wonder my Volvo dealers repair shop is empty, and my local with 6 bays has 30 cars in his lot and a 5 day wait. Something I go by and its been correct, you can see a honest mechanic, his lot is full and he cant work on your car for days, even if you beg him to. Sure dealers have multi million dollar showrooms, mine has a free phone, tv, coffee, dognuts and ac. But after the warranty is over only suckers use dealers for repairs. Its also funny how coils were excluded near the end of my warranty. Im going to seal mine, and then buy an aftermatket coil and pay a friend 20$ to pop it on. $750.00,, a dam joke. The coils do not fail if they crack usually there is a internal fault I |
diagnostic trouble codes set which tell us which cylinder is misfiring
the quickest way to determine if it is the coil or the plug is just swap
it with the next one over clear all codes & start up car & see what
comes back if you started off with cylinder 3 misfiring & after the swap
cylinder 4 is now misfiring then the coil is faulty but if the code
shows cylinder 3 to still be @ fault then it is not the coil I under
your anger toward the dealer & our practices of repairing them & maybe
you just have a dealer who places money first & customers 2Nd that is to
bad because most of us are not like that as for charging the customer to
diagnose a problem while the car is still under warranty that belongs to
2 people the service manager & the service adviser us technician's
just report back on what we found with the customer complaint then it is
out of my hands if you feel that you were treated unfairly by your
dealer then you should take the next step & contact Volvo Customer
Service & explain what you have told me & see what they have to say
Glenn K
Volvo Certified Technician 2008
ASE Certified Technician 2008
#12
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On 4/9/2009 7:48 AM, ransley wrote: - Show quoted text - |
are probably honest and fair but dealers are not in general. My dealer
has no "good will" I was under warranty and he wanted 350 just to go
over the car to " see" what was needed on 5 issues. 5 coils you would
replace if one is bad, so I guess when one window breaks you replace
all openers? When one bulb burns out do you replace all 20? If one
speaker blows do you replace all 8? Thats a bs attitude to replace all
5 coils if one is bad, and at 750 its criminal for a lousy coil or
coils. The dam coils are defective anyway or they would not crack. A
coils is just copper wire around a steel core and isnt worth more than
20$. No wonder my Volvo dealers repair shop is empty, and my local
with 6 bays has 30 cars in his lot and a 5 day wait. Something I go by
and its been correct, you can see a honest mechanic, his lot is full
and he cant work on your car for days, even if you beg him to. Sure
dealers have multi million dollar showrooms, mine has a free phone,
tv, coffee, dognuts and ac. But after the warranty is over only
suckers use dealers for repairs. Its also funny how coils were
excluded near the end of my warranty. Im going to seal mine, and then
buy an aftermatket coil and pay a friend 20$ to pop it on. $750.00,, a
dam joke.
Mark,
Glenn has been a great wealth of information here over the years, his
hands-on experience is not something to take lightly. If he says to change
all the coils because the rest will soon fail then I would do that. If you
don't think the quality of the part is up to snuff or the price is too high
at your dealership take it up with Volvo Customer Service as he suggested.
Don't drive him out of our group!
--
*H. Allen Smith*
WACO - We are all here, because we are not all there.
#13
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On 4/9/2009 7:48 AM, ransley wrote: On Apr 8, 4:00 pm, Glenn K <gl... (AT) verizon (DOT) net> wrote: On 4/8/2009 2:58 PM, Gerry wrote: Hi I had severe running problems (2001XC) and had the ETM replaced under the 2006 10yr/200k mi. program but was advised that the ETM wasn't my main problem...and that every one of the 5 coil housings was cracked, and arcing. I saw the old coils and they did have a hairline crack in each, in exactly the same place...the cost was about $750 for the 5 coils plus other assorted parts and labor. It seems odd that 5 identical parts would fail at about the same time, unless there was a domino effect with one failure causing the next, causing the next and so on, but this wouldn't be the case here. Has anyone heard of a similar incident? Regards, Gerry Most likely there were misfire codes also stored in the engine control module as for 5 coils going bad it is possible but does not happen often in the dealership we try to repair the Volvo the way we feel is the best way which is not always for the customer experience has shown that if 1 or 2 coils are bad the others are not far behind yes it is expensive this way but as had happened to us in the past we would just replace the defective coil or coils & then the car comes back a few days later with the same customer complaint check engine light is on & car not running right codes show misfire codes for the coils that were not changed so we try to effect the repair correctly " Fix it right the first time" even for my own car which has the same set up coils for each spark plug I changed all 5 @ the same time to fix the problem right the first time Glenn K Volvo Certified Technician 2008 ASE Certified Technician 2008- Hide quoted text - - Show quoted text - A rip off practice, replace everything because one failed, and the priced you dealers charge, my dealer wanted 275 for one coil, one lousy 30 $ freakin coil, suck the customers dry you do. Thats why I use my local for anything out of warranty. That is your choice to use your local Volvo specialist & yes Volvo's parts price are not cheap but the choice comes down to what you the customer wants to do if they want to repair the Volvo our way then we repair the car if they choose to go the route of a local Volvo specialist then they just pay a diagnostic charge of 1 hour labor & then they go to there local Volvo guy to correct their problem the dealer is here to make money just like your local guy who does not have the overhead to stock most parts for Volvo as the dealer is required to stock a large amount of parts for all of the Volvo's that are on the road today also remember that when you are out of warranty & you choose to do most of your servicing & repairs @ the dealer they are more willing to help the customer out with goodwill assistance on big repairs ie: transmissions & Control Modules where if you performed just the warranty repairs & nothing else then the chances of the dealer offering any goodwill assistance would be very slim- Hide quoted text - - Show quoted text - |
are probably honest and fair but dealers are not in general. My dealer
has no "good will" I was under warranty and he wanted 350 just to go
over the car to " see" what was needed on 5 issues. 5 coils you would
replace if one is bad, so I guess when one window breaks you replace
all openers? When one bulb burns out do you replace all 20? If one
speaker blows do you replace all 8? Thats a bs attitude to replace all
5 coils if one is bad, and at 750 its criminal for a lousy coil or
coils. The dam coils are defective anyway or they would not crack. A
coils is just copper wire around a steel core and isnt worth more than
20$. No wonder my Volvo dealers repair shop is empty, and my local
with 6 bays has 30 cars in his lot and a 5 day wait. Something I go by
and its been correct, you can see a honest mechanic, his lot is full
and he cant work on your car for days, even if you beg him to. Sure
dealers have multi million dollar showrooms, mine has a free phone,
tv, coffee, dognuts and ac. But after the warranty is over only
suckers use dealers for repairs. Its also funny how coils were
excluded near the end of my warranty. Im going to seal mine, and then
buy an aftermatket coil and pay a friend 20$ to pop it on. $750.00,, a
dam joke.
#14
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James Sweet wrote: ... A fuel leak under the hood is extremely dangerous,... No, really? Why would you think a high pressure, fine mist of raw fuel spraying around under the hood could be a problem? Seriously, when I lifted the hood and saw gas dripping off everything under there, I was surprised it didn't go up in a ball of flame driving down the highway. Cloud of fuel, plenty of airflow... Should'a gone boom. Must not have any leaky coils arcing under there. *g* |
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